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Home › Forums › Themes Support › Claue › Product view on mobile

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    • October 18, 2019 at 4:55 am #34169
      gadz
      Support Expired

      Hello,

      its me again with new problem.. So I was testing my website in mobile view, and I saw that something is weird. My product pictures are cutted or when I reload page strech. In browser everything is okay, when I press on product everything is ok. I will add some screenshoots, I can’t send link because website is in maintenance mode and I can’t publish it. Hope you can help me!

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    • October 18, 2019 at 6:26 am #34172
      Harry
      Support Expired

      Hi,

      Please try refresh your browser after resize. If issue still there maybe cause by conflict js. Can you send me account and check in “set as private reply”.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2019 at 6:45 am #34173
      gadz
      Support Expired

      At this moment I can’t give you account details, but when I reload page with all products that is at my store when load all products 5 products from back just bugged like in the picture. Maybe its Infinite Scroll?

    • October 18, 2019 at 8:49 am #34174
      Harry
      Support Expired

      Please try turn off Infinite Scroll. and let me know the result.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2019 at 5:33 pm #34176
      gadz
      Support Expired
      This reply has been marked as private.
    • October 18, 2019 at 6:27 pm #34179
      Harry
      Support Expired

      It hard to check your site without view anything. Please send us account to check when your site available.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2019 at 7:05 pm #34180
      gadz
      Support Expired
      This reply has been marked as private.
    • October 18, 2019 at 7:09 pm #34181
      Harry
      Support Expired

      Hi,

      Did you enable lazyload image, please turn off lazyload image because it conflict with default function.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2019 at 7:13 pm #34182
      gadz
      Support Expired

      Where I can find lazyload image option to disable? I don’t know how I turned it on..

    • October 18, 2019 at 7:15 pm #34183
      Harry
      Support Expired

      I’m not sure which plugin you’re using so can’t guide. Can you send me admin account to check?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2019 at 7:18 pm #34184
      gadz
      Support Expired

      I finded ! It was  JetPack, I turned off that option and it worked!

      Thank you Harry, you are lifesaver!

    • October 18, 2019 at 7:20 pm #34185
      Harry
      Support Expired

      You’re welcome Gadz.

      Have a nice weekend!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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