Products related strange image size – image carousel vanished product image

[rusteynail]

Hello hello,

So far I have had great success with your theme,  however, I recently updated to the latest version (1.05)and noticed it has changed the related image sizes to something very small. I have played with various settings and cannot change this. I updated manually, replacing only the files needed to update.

Thought I have made a mistake with updating manually, but then I tried a fresh install of 1.05, and it still has the same problem.

 

My solution was to restore some liquid files from the previous version(1.04), probably product-related.liquid I think, somehow I fixed it.

So Now I have version 1.05 with bits of 1.04 just to work properly. This is the version I currently have published. But somehow in the process, I have lost my image carousel below product page main image.

Can this be fixed?

also, one thing can I ask, can the masonry layout have that little fancy zoom option like banners, with some extra CSS code?

Thank you so much in advance!

 

Russell.

[Harry]

Hi,

1. Please download attach file and extract and replace file product-related.liquid

2. Please add below code to Theme Settings > Custom Code > Custom CSS

.images--grid .product-single__photos-item {
    overflow: hidden;
}

a.product-single__photos-item img {
    transition: all 0.3s;
}
a.product-single__photos-item:hover img {
    transform: scale(1.1,1.1);
}

Best regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rusteynail]

Thanks, Harry, unfortunately, neither worked.

I installed new product-related.liquid and added CSS code, but no change. Any chance you could take a look?

[Harry]

Hi rusteynai,

I checked your site it now related products work well. Could you try clear your browser cache and check again.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rusteynail]

Hi Harry, that’s not the problem. but yes, image related problems is resolved.

 

Its the image carousel below the main image on product page.

Also, the hovering effect on the masonry layout does not work.

 

Any suggestions?

[Harry]

Hi,

You mean cloud zoom effect on product detail masonry layout?

Sorry this layout can’t run could zoom effect. It only zoom when you click on image.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rusteynail]

ok no worries about the zoom effect. I do not care as much as this problem as shown in the picture below.

 

I cannot see the image carousel. I have tried all the options and cannot return it to normal. Since updating the theme manually it vanished I haven’t been able to return it. Could you help with this please?

[Harry]

Hi,

Please go to Theme Settings > Product Images > Main image width and change to 570

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rusteynail]

Hi, I have tried this already. This does not work.

[rusteynail]

Its ok I fixed it. I found the solution in product-single-image.liquid

 

Thanks for all your correspondence anyway.

[Harry]

You’re welcome.

Feel free contact us again if you need more help.

Have a nice day!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[rusteynail]

Harry, I’ve got the image carousel back now, but as someone mentioned on another topic about having a product with multi colors and multi sizes creating multiple unnecessary images that are confusing for a customer. pressing on these duplicated images displays an entirely different image on the main image section. You may have mentioned there is a fix for this?

[Harry]

Hi Rusteynail,

Our team member @Foster take care this. When it done we will release new update.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts