Questions/issue with newsletter

[naxus28]

Hi. I am having a problem with the popup newsletter signup. When I submit the email there is an error with this message: “Ops! Something went wrong” (see image attached). Also, where can I find the mailing list of users who subscribed to the newsletter via the input field on the bottom of the page (as well as the ones who subscribed using the popup window)?

The site is not online yet. I am still developing the theme.

Thanks.

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[Foster]

Hi,

The email function needs a real working environment, So It will not work in your development environment. The mailing list is MailChimp list, you can check your MailChimp account.

Cheers,
Foster

[naxus28]

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[naxus28]

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[Harry]

Hi Naxus,

Could you try to follow this topic to fix this issue https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[naxus28]

Thanks. I read the documentation and fixed the issue with both forms.

What about the chevrons on the meta slider?

[Harry]

Could you send us your website link and admin account as private reply we will check and help you solve issue related to chevron on slider.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[naxus28]

This reply has been marked as private.

[Harry]

Hi,

You can fix this issue by add custom css code in JanStudio > Theme Option > General Layout > Custom CSS

.metaslider .flexslider .flex-direction-nav li a.flex-prev, 
.metaslider .flexslider .flex-direction-nav li a.flex-next {
	outline: none;
	padding: 0;
	overflow: hidden;
	top: 50%;
	margin-top: -23px;
	width: 40px;
	height: 40px;
	z-index: 8;
	background: #b59677;
	background-image: none;
	border: 1px solid #fff;
	-webkit-transform: rotate(45deg);
	-ms-transform: rotate(45deg);
	-o-transform: rotate(45deg);
	transform: rotate(45deg);
	text-shadow: none;
}
.metaslider .flexslider:hover .flex-direction-nav li a.flex-next {
	right: 30px;
}
.metaslider .flexslider:hover .flex-direction-nav li a.flex-prev {
	left: 30px;
}
.metaslider .flexslider .flex-prev:hover,
.metaslider .flexslider .flex-next:hover {
	opacity: 1;
}
.flex-direction-nav .flex-prev:before, 
.flex-direction-nav .flex-next:before {
	font-family: 'Pe-icon-7-stroke';
	font-size: 36px;
	color: #fff;
	-webkit-font-smoothing: antialiased;
	-moz-osx-font-smoothing: grayscale;
	text-indent: 0;
	display: block;
	line-height: 36px;
	-webkit-transform: rotate(-45deg);
	-ms-transform: rotate(-45deg);
	-o-transform: rotate(-45deg);
	transform: rotate(-45deg);
}
.metaslider .flexslider .flex-direction-nav li .flex-prev {
	left: 30px;
}
[dir='rtl'] .metaslider .flexslider .flex-direction-nav li .flex-prev {
	right: 30px;
	left: auto;
}
.metaslider .flexslider .flex-direction-nav li .flex-prev:before {
	content: '\e686' !important;
}
[dir='rtl'] .metaslider .flexslider .flex-direction-nav li .flex-prev:before {
	content: '\e684' !important;
}
.metaslider .flexslider .flex-direction-nav li .flex-next {
	right: 30px;
}
[dir='rtl'] .metaslider .flexslider .flex-direction-nav li .flex-next {
	right: auto;
	left: 30px;
}
.metaslider .flexslider .flex-direction-nav li .flex-next:before {
	content: '\e684' !important;
}
[dir='rtl'] .metaslider .flexslider .flex-direction-nav li .flex-next:before {
	content: '\e686' !important;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[naxus28]

Thank you Harry. This fixed the chevron issues. The menu is still flowing under the slider images on window resize though. Please check this screen capture: https://www.dropbox.com/s/ou7mnlrc30gyjkh/menu-issue.mov?dl=0

Thank you.

[Harry]

Hi Naxus,

This issue doesn’t have when you check you site on real device or refresh your browser after resize browser window.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[naxus28]

True. Thank you.

[Author]

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