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Home Forums Themes Support Claue Quick Shop Broken, not loading any more

Topic Resolution: Resolved

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    • #33869
      hippo
      Support Expired

      Hi. The Quick Shop used to work fine, but now when I click on the quick shop it does not load the light box it gets stuck on the loading screen, can some one please help.

      i already tried disabling the quick shop feature in the theme settings then added it back and there was no change. I would like to keep this feature if possible. My theme version is fully up to date and so is my WP version.

      Im not sure exactly when or why it stopped working

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    • #33874
      Harry
      Support Expired

      Hi,

      I try update plugin on your site but it overload. Could you please contact to hosting support to restart server.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #33878
        hippo
        Support Expired

        what do you mean? i thought my theme was up to date

    • #33879
      hippo
      Support Expired

      Do you mean that if i restart the server the “quick shop” button might work again?

    • #33883
      Harry
      Support Expired

      I mean your site hanging in maintenance mode so i can’t check. But now i can check and see problem cause by the code you added in Claue > Theme Option > General setting > Custom JS

      https://prnt.sc/pcn5mo

      Please use plugin https://wordpress.org/plugins/insert-headers-and-footers/ to insert your code.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #33886
      hippo
      Support Expired

      THANK YOU. i removed it and its working now. I really appreciate  your help.

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