Responsive not working good on mobile phone

[shirani93]

Hi, i have a problem with the product page, if your are on mobile and you select a color of the product usually opens up the size drop down or open’s up a tag link, looks like is not pointing to the button.

This is very important to be fixed beacuse on my analytics i saw a lot of users quitting the page and getting back to the same page because of this problem.

Thanks a lot

[Harry]

Hi Shiran93,

Could you send us your site url and admin account as private reply.

We will check and help you solve your issue.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[shirani93]

This reply has been marked as private.

[Harry]

Hi,

You can fix by add custom css in Claue > Theme Option > General Layout > Custom CSS

@media only screen and (max-width: 414px) {
.p-thumb.images {
min-height: 315px;
display: inline-block;
}
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[shirani93]

Hi, i tried the code, now works better beacause is not going on the tags link but now when you change color it opens up also the size dropdown or it highlight the text of the title.

Hope we can find a solution for this problem thanks a lot.

[shirani93]

<p style=”text-align: left;”>Hi i would like to know if there is any update, i really need to fix this my advertise campaigns are active.</p>
 

• Thanks a lot for your time

[Foster]

Hi,

Foster from support team is here, We are so sorry for the late response. I have checked, I couldn’t see the problem as you said above. Could you please take a screenshot to describe it?

Thank you

[shirani93]

Check this link here on mobile http://tinydoodle.com/product/tinydoodle-funny-letter-print-short-sleeve-cotton-baby-bodysuit/

Try to play around with variation/colors i am using samsung galaxy s7 and some times it bugs when you select a variation.

 

[Foster]

Hi,

I think the problem caused by product image with different size, Could I run the Generate Thumbnail plugin again?

[shirani93]

yes you can, i also have another problem with google chrome in some products i can’t see images on the left, i also cleared cookies and cache and deleted history on the browser.

 

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[Harry]

Hi,

I help you fixed issue with product thumbnail on the left.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[shirani93]

This reply has been marked as private.

[Foster]

Hi,

This problem was solved, please check again.

Thank you

[shirani93]

Hi unfortunately i still haveing problems with that, when you play around with variation on mobile phone is not working correctly, still many bugs, do you need a video ? I can make one if can help

[Harry]

Hi,

Could you make a video that will clear for us.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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