Shipping

[felicity fabrics]

Morning,

Hope you are keeping well.

We offer free shipping over £40, sometimes the shipping is taken off and sometimes it isn’t. Do you know why this is happening?

Also, we have lost our shipping to Europe. How do we get this back?

Thank you.

Fliss

[Harry]

Hi,

1. Please go to WooCommerce > Settings > Shhipping > Shipping Zone and edit each zone and edit free shipping for each zone. https://prnt.sc/rluv0y and change minimum order amount to $40

2. Please edit Euro zone and enable Flat Rate Shipping method and add free shipping for Euro Zone and set $40 for minimum order amount.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Hi Harry,

Hope you are well.

The free shipping in the UK is still working for some orders over £40 not all. Do you know why?

Thank you.

[Harry]

Hi, please check the product where free shipping not work and edit and check shipping method for this product and use default to get global setting.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Hi,

The default setting is on.

On the shipping zone we have UK which has the flat rate and free shipping,  Europe which has a flat rate and a free shipping zone. Is it because the free shipping is on twice?

Thanks.

[Harry]

Can you send me the link of product for me can add to order to check.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Hi Harry,

It happens on random products so not sure what I can send you.

Thanks.

[Harry]

If you want hide shipping rates when free shipping is available

Please add below code to gecko-child > functions.php

/* Hide shipping rates when free shipping is available. */
function my_hide_shipping_when_free_is_available( $rates ) {
	$free = array();
	foreach ( $rates as $rate_id => $rate ) {
		if ( 'free_shipping' === $rate->method_id ) {
			$free[ $rate_id ] = $rate;
			break;
		}
	}
	return ! empty( $free ) ? $free : $rates;
}
add_filter( 'woocommerce_package_rates', 'my_hide_shipping_when_free_is_available', 100 );

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Hi Harry,

I don’t want to hide the shipping rates I want the shipping to be removed from all UK orders when they spend over £40. At the moment it is only being removed from random orders over £40 not all orders over £40.

[Harry]

Please try code, it will remove shipping when order over $40.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

OK, does it work for £ or just $?

Also I’m not sure where to add the code.

Thanks.

[Harry]

It work with all currencies.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Fab thanks.

Where do I add the code?

[Harry]

Please add code to gecko-child > functions.php

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Where is that?

[Harry]

Please download again in ThemeForest, extract file gecko-child.zip and edit file functions.php and compress gecko-child.zip again and install gecko-child.zip in Appearance > Themes and active child theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

This reply has been marked as private.

[Harry]

Follow my step

1. Download Gecko_main_files again in ThemeForest and extract the package

2. Extract file gecko-child.zip and edit file functions.php

3. Copy suggest code to functions.php

4. Compress gecko-child folder with file functions.php to .zip file

5. Install new gecko-child.zip in Appearance > Themes and active child theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

Hi,

I think I have done all of this. I’m just not sure how to install it in Appearance. When I am on Themes how do I install it?

Thanks.

[Harry]

Please go to Appearance > Themes > Add new and browse to gecko-child.zip to install same as you install parent theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[felicity fabrics]

This reply has been marked as private.

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