Home Forums Themes Support Claue Sidebar filter and variations

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    • #10501

      Is there a way to make the filters “see” the out of stock items? For example when selecting “Small” it shows all items that have the small option even when there is no small left on some items.

    • #10507

      Also, on product detail page, I noticed that out-of-stock variation are showing normally as a swatch, only when clicking does it show “Out of Stock” Is there a way to already disable swatches?

    • #10508

      For example: http://www.justlive.com/product/race-runner-cropskin-black-racing-stripes/

      You need to click on XL to find out it is out of stock. Could it be crossed out right away?

    • #10520

      Hi,

      1. Could you explain more, i still not clear with the issue.

      2. Sorry, the plugin it only get status of variation when you select it.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10531

      If I disable Stwatches for the product, the regular Woocommerce dropdown does not show out of stock variations.
      Woocommerce: https://www.screencast.com/t/PP2LyQz3DUV
      OpenSwatch: https://www.screencast.com/t/PhdpLC0eRRS  (XL should not be there or disabled)

      So there is a problem with the swatch plugin, it should respect woocommerce behavior? Can you get this issue fixed?

    • #10560

      Could you send us admin account as private reply we need to check the config.

      I checked with theme default Storefront, it only display status of product when you select variation http://take.ms/2TwCIR

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10581

      Under Woocommerce -> Products -> Inventory, you need to check “hide out of stock items”

      2017-09-21_2245

      I wrote to OpenSwatch support  and they said that you no longer use them? See their response: https://www.screencast.com/t/7yKvVrFqY

      If it’s true how do we migrate from OpenSwatch?

    • #10594

      Hi,

      Yes, now we no longer cooporate with OpenSwatch plugin author, we switch to new plugin Variation Swatch http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches it’s easier to use, support color picker, you don’t have to enable OpenSwatch for separate product.

      If you agree, i will check and help you switch to new plugin.

      I check new plugin it have same issue with OpenSwatch plugin. We will check and fix it soon.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #10625

      Under Woocommerce -> Products -> Inventory, you need to check “hide out of stock items”

      2017-09-21_2245

      I disabled OpenSwatch plugin but do not see your Swatch options. How do we migrate from OpenSwatch?

    • #10628

      I have Claue Version 1.2.3 on ThemeForest. Is there a newer version? My version seem to have MG OpenSwatch still.

    • #10642

      Hi,

      Please disable MG OpenSwatch plugin, you will see the notice to install the new Color Swatch plugin. Regarding out of stock issue, we will check and fix in the next update, please stay tuned.

      Thank you

      • #15695

        Hi, about the out-of-stock issues (see post #10642) you mentioned this should be fixed in the new version.  Is this the case? I havent installed December 22nd version yet.  Can you confirm if the issue is fixed? Thank you

    • #10663

      I am on a WPMU install , I am not getting the notice 🙁 Is there a way to install it manually?

    • #10665
      This reply has been marked as private.
    • #10672

      I found it!! I did not get the notice but visited /wp-admin/admin.php?page=jas-install-plugins and saw it.

      Looking forward to the update regarding stocks. Thank you for the great support.

    • #10677

      Thank you, I will get back to you soon with any update on this.

    • #10809

      I tried the new plugin. You are right, same out-of-stock issue here but it’s even worse! Instead of a nice disabled swatch with an X on it on selection, we get a javascript alert!!??? Even if the out of stock issue is resolved for single variation there will be cases where 2 attributes can be selected (i.e.: color/size) and where some combinations may not be available. JS alerts are not really friendly now that most visitors are mobile. Hopefully you’ll get that fixed as well? X-out swatches are perfect in this case. For example if there is no more Small / Red  then  Red should become disabled when Small is selected and if Red is selected first then Small should be disabled. This is pretty much how the Woocommerce select dropdowns work. I’ll stick to MG OpenSwatch until these are fixed.

    • #10823

      Hi,

      I’m sorry for the unwanted inconvenience, we are still hard working to find solutions and fix this issue, please kindly stay tuned. I will get back to you soon with any update on this.

      Hope you understand.

      Best regards,
      Foster

    • #15718

      Hi,

      On new version, with variation out of stock it display disabled state with “X” http://take.ms/0LCXk

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15720

      Hi,

      You have to update both theme and plugin because some update of theme related to plugin, if you update only plugin sometimes it will show error message.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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