Home › Forums › Themes Support › Claue › Speed of new products loading in the shop
- This topic has 15 replies, 2 voices, and was last updated 6 years, 9 months ago by Foster.
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February 5, 2018 at 9:34 pm #16797
Hi,
I have an issue with the speed that new products are loading on the infinite or load more button.
My server is very good and I have every cache, dns, optimization options under the sun to make the site light.
I feel this (ajax?) loader is slowing down the way that my products are loading on the page.
Can you please have a look and suggest, as this is becoming a major issue, as the actually product photos are light, but the function seems to be very heavy. Even in your demo it seems to be loading slowly. At first I thought maybe a simple sever, but I have a dedicated sever with lots of ram and cpu and this is still loading slow.
Please help me (pray)
thank you
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February 5, 2018 at 9:35 pm #16798This reply has been marked as private.
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February 6, 2018 at 11:18 pm #16823
Hi,
I have just checked on your site, it so fast, you can see this video http://take.ms/nWJYE
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February 7, 2018 at 12:51 am #16830
URGENT: There has suddenly appeared a major issue with the shop in that it is duplicating the items now coming in as you can see below?? Can you please investigate as why this is happening ? please
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February 7, 2018 at 9:35 pm #16854
Hi,
Did you fix by yourself? I did not see any problem here -
February 8, 2018 at 6:58 am #16899This reply has been marked as private.
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February 8, 2018 at 10:12 pm #16927
Hi,
Can I switch the language of your site to English to check the settings?
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February 8, 2018 at 10:42 pm #16929This reply has been marked as private.
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February 8, 2018 at 10:44 pm #16930
I have just changed some options to check, but it still does not work. So I will stop it. Please let me know when your developer finished
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February 8, 2018 at 10:48 pm #16931
i dont know if this is a cache issue ?
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February 8, 2018 at 10:50 pm #16932This reply has been marked as private.
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February 8, 2018 at 10:51 pm #16933
Please clear your browser cache and try again. I have reset all changes.
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February 8, 2018 at 10:59 pm #16934This reply has been marked as private.
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February 9, 2018 at 8:50 am #16954
URGENT: I feel that the it is the ajax load button on claue which is causing the issues. I would like to know how to remove it so I can try to replace it with another plugin please ? The loading is causing lots of delays and also it is causing bugs, when someone clicks on the button it loads the page twice. this also happens in your demo. A user will react in this way and click the button twice and it causes massive duplication issues.
Please can you suggest what to do here? We have not been able to properly launch our site becasue of this Bug and I would very much appreacite the help with this.
Thank you very much
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February 9, 2018 at 9:38 am #16955
URGENT: I have no had to purcahse this plugin and install it https://codecanyon.net/item/woocommerce-infinite-scroll-and-ajax-pagination/10192075
Although it appears that the claue ajax infinity load does not seem to let this plugin worK ?
Can you please help me resolve this critical issue?
Many thanks
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February 10, 2018 at 4:12 pm #16971
Hi,
Did you fix it by yourself? I have checked, everything is fine now, you can see this video http://take.ms/CZbInRegarding speed problem, I saw you installed some plugins to minify the assets and cache, but on your homepage, the images did not optimize. You can optimize via this tool https://tinypng.com/
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