Home › Forums › Themes Support › Claue › text field plugin appearing twice in product page

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    • May 27, 2018 at 3:13 am #20931
      alexspice

      Happens only on variable products but not on simple products.

      When I use storefront theme, there’s no problem.

       

       

       

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    • May 27, 2018 at 8:33 am #20938
      Harry

      Hi,

      Could you try update theme http://support.janstudio.net/forums/topic/updating-the-theme/ and recommend plugins to latest version. Let me know if issue still there.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 28, 2018 at 9:37 am #20957
      Harry

      Sorry, please download new plugin and follow this page to update theme and plugins https://envato.com/market-plugin/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 28, 2018 at 9:44 am #20958
      Harry

      Hi Alex,

      I check your site but don’t see Envato Market plugin installed.

      It now still running outdated version of our theme 1.2.6. Could you please install plugin Envato Market and out your API key, i will check and help you update theme and recommend plugins. and help you solve the issue

      Could you please help me reply on this topic, don’t reply on email so we can easy track all your reply and the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 28, 2018 at 3:50 pm #20977
      Harry

      Hi,

      I try this setting for variable product

      http://take.ms/oDpaJ

      but it doesn’t show the field on both theme ( StoreFront or Claue) http://take.ms/mKzQs in latest version of WooCommerce 3.5

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 28, 2018 at 3:54 pm #20979
      alexspice

      2018-05-28_1653

      Try to set it up this way

    • May 28, 2018 at 5:31 pm #20988
      Harry

      Hi,

      It for simple product. I checked on our theme and storefront only one field not have duplicate field like yours.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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