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Home › Forums › Themes Support › HelpDesk › There is a caching error on the mobile

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    • June 13, 2020 at 4:05 pm #36828
      bmerton
      Support Expired

      When you’ve placed an order and try and place another order, it says the cart is currently empty

    • June 13, 2020 at 9:57 pm #36830
      Harry
      Support Expired

      Hi,

      I check on mobile it still work well. Please try on other device.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 14, 2020 at 5:34 pm #36840
      bmerton
      Support Expired

      The problem only occurs AFTER you have placed one order.  I can see you have not placed any order, so it’s impossible for your to have checked.

       

    • June 14, 2020 at 6:55 pm #36844
      Harry
      Support Expired

      Yesterday, I check your site it still work well. Please try deactivate plugin one by one and check again on our live site it still work well.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 15, 2020 at 1:32 pm #36855
      bmerton
      Support Expired

      You have not followed my clear instructions:

      1. Create an order
      2. Add items to the cart
      3. Navigate to cart again

      I will know when you have done this when you have actually created an order.

    • June 15, 2020 at 7:01 pm #36863
      Harry
      Support Expired

      HI,

      I know the issue.

      1. Add 1 item to cart
      2. Click on checkout button and see the cart empty

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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