Home › Forums › Themes Support › Claue › Uncaught TypeError: $product_img_wrap.zoom is not a function on single product
- This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago by marlonla.
-
AuthorPosts
-
-
September 3, 2019 at 7:36 pm #33407
Hey guys,
Just would like to report a JS error on single product:
Uncaught TypeError: $product_img_wrap.zoom is not a function at theme.js?ver=5.2.2:937
This error on some browsers and devices like iPhone is disabling the add to cart button even by selecting the variable product.
My WordPress info:
### wp-core ### version: 5.2.2 ### wp-active-theme ### name: Claue Child version: 2.8.2 parent_theme: Claue theme_features: woocommerce, wc-product-gallery-lightbox, post-thumbnails, title-tag, automatic-feed-links, html5, custom-header, custom-background, menus, editor-style, widgets ### wp-themes (2) ### Claue: version: 1.6.1, author: JanStudio Twenty Nineteen: version: 1.4, author: the WordPress team ### wp-plugins-active (25) ### Classic Editor: version: 1.5, author: WordPress Contributors Claue Addons: version: 1.2.0, author: JanStudio Contact Form 7: version: 5.1.4, author: Takayuki Miyoshi Contact Form 7 MailChimp Extension: version: 0.4.51, author: Renzo Johnson Envato Market: version: 2.0.1, author: Envato Facebook for WooCommerce: version: 1.9.15, author: Facebook Google Analytics Dashboard for WP (GADWP): version: 5.3.9, author: ExactMetrics Instagram Feed: version: 1.12.2, author: Smash Balloon Mailchimp for WooCommerce: version: 2.2.2, author: Mailchimp Mailchimp for WordPress: version: 4.5.3, author: ibericode MetaSlider: version: 3.14.0, author: Team Updraft Redirection: version: 4.3.3, author: John Godley SG Optimizer: version: 5.3.0, author: SiteGround WC Hide Shipping Methods: version: 1.3, author: Rynaldo Stoltz WooCommerce: version: 3.7.0, author: Automattic WooCommerce Admin: version: 0.18.0, author: WooCommerce WooCommerce Domination: version: 1.1.6, author: Claudio Sanches WooCommerce Pre-Orders: version: 1.5.17, author: WooCommerce WooCommerce Square: version: 2.0.3, author: WooCommerce WooCommerce Variation Swatch: version: 1.1.0, author: WPAddon WPA WooCommerce Product Bundle: version: 1.2.2, author: WPAddon WPBakery Page Builder: version: 6.0.5, author: Michael M - WPBakery.com WP Mail SMTP: version: 1.6.2, author: WPForms YITH WooCommerce Wishlist: version: 2.2.13, author: YITH Yoast SEO: version: 12.0, author: Team Yoast ### wp-server ### server_architecture: Linux 3.12.18-clouder0 x86_64 httpd_software: Apache php_version: 7.1.30 64bit php_sapi: cgi-fcgi max_input_variables: 3000 time_limit: 300 memory_limit: 768M max_input_time: 120 upload_max_size: 128M php_post_max_size: 128M curl_version: 7.59.0 OpenSSL/1.0.2r suhosin: false imagick_availability: false htaccess_extra_rules: true
-
September 3, 2019 at 8:00 pm #33408
Hi Marlonla,
Could you send me link of your site and login credentials to check?
by the way, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop new features and improve our theme.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 3, 2019 at 8:12 pm #33409
Hi Harry,
I honestly can’t afford to renew support now. But I intend to do it soon.
I understand the importance and value, but this time just wanted to report the problem, I will try to fix it myself.
Thank you.
-
September 3, 2019 at 9:21 pm #33415
Hi,
Please try update theme first.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
September 4, 2019 at 12:04 am #33420
Ok, Thank you Harry
Best regards
-
-
AuthorPosts
You must be logged in to reply to this topic.