Varation swatch image errors

Tagged: variation swatches, swatches, colors

This topic has 34 replies, 5 voices, and was last updated 4 years, 2 months ago by Harry.

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- May 12, 2018 at 9:32 pm #20304
  
  oryan
  
  Hello, I am having a wicked time with the variation swatches. I have a 3rd party integration, its called printful. I can get everything to work it just shows the wrong images at the wrong time and it wont show variations on the product list page.
- May 12, 2018 at 9:51 pm #20308
  
  Foster
  
  Hi
  
  Could you please provide me your store URL to take a closer look at this issue?
- May 15, 2018 at 12:13 am #20440
  
  oryan
  
  This reply has been marked as private.
- May 15, 2018 at 2:42 am #20455
  
  oryan
  
  On the theme Claue you can’t import dummy data, your masonry grids are not working or sizing correctly. How do you import dummy data, the documentation with this theme stats there is a button that doesn’t exist. Im struggling with this theme.
- May 15, 2018 at 3:10 am #20457
  
  oryan
  
  I got the sample data but the swatches still pull up too many images.
- May 15, 2018 at 7:48 am #20464
  
  Harry
  
  Hi,
  
  Please try update theme to latest version http://shopify.janstudio.net/claue/document/#updating-the-theme, if issue still there please let us know.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 15, 2018 at 7:55 am #20465
  
  Harry
  
  Hi,
  
  1. Please try update theme http://support.janstudio.net/forums/topic/updating-the-theme/ and recommend plugins in Appearance > Install Plugins to latest version, if issue still there please let us know.
  
  2. Please try go to WP Addon > Variation Swatch and follow this screenshot
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 15, 2018 at 8:00 pm #20520
  
  oryan
  
  If I understand this correctly..you didn’t even check your own theme version on my site after I gave you the credentials. Then you send me this when my theme is already the latest version? 1.3.3 and give me a screenshot of a setting that’s already set exactly how you said?
  
  Whats up with this guys. Did you even log in and look at this site? I really need some support here.
- May 15, 2018 at 11:06 pm #20541
  
  Harry
  
  This reply has been marked as private.
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 16, 2018 at 1:21 am #20554
  
  oryan
  
  This reply has been marked as private.
- May 16, 2018 at 4:46 pm #20585
  
  Harry
  
  Hi,
  
  1. I checked your site and see you’re using custom attribute, please use global attributes in Dashboard > Products > Attributes
  
  2. On your site it now running outdated mySQL version, Please contact your hosting support to help you upgrade
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 16, 2018 at 11:59 pm #20621
  
  oryan
  
  I have upgraded to the new MySQl server. I understand the global attributes however, that’s not the way my store works, the attributes are synced with my fullfillment center.You theme should work with both custom and global attributes. Regardless, that doesn’t solve the multiple image problem that still exists if you could fix that I can make this theme work. I do like the theme and I think its made well.
- May 17, 2018 at 2:57 pm #20634
  
  Harry
  
  Hi,
  
  I check on product detail page, the image work with correct color it now only the color on product listing page don’t work, it because the plugin doesn’t support custom attribute.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 17, 2018 at 6:49 pm #20649
  
  oryan
  
  At this point I can not use your theme as it was advertised. I would like a refund.
  
  There are many issues with this theme and I dont have time to fix them. Thank you for your support.
- May 17, 2018 at 11:09 pm #20654
  
  Harry
  
  Please submit refund request we will back your money.
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- May 18, 2018 at 7:21 am #20659
  
  oryan
  
  Quick question..
  
  Can you code this to work with product custom variables instead of global?
  
  How much?
- May 19, 2018 at 4:24 pm #20706
  
  Harry
  
  Hi,
  
  Sorry for late reply.
  
  I report this bug to plugin author and they will fix. Please wait for update.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- June 9, 2018 at 4:02 am #21486
  
  oryan
  
  Hello, its been a long time and I really need this item fixed. Has it been fixed yet?
  
  Thank you
- June 9, 2018 at 11:04 am #21497
  
  Harry
  
  Hi,
  
  Please update theme to latest version 1.4.0 for custom attribute.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- June 9, 2018 at 11:55 pm #21503
  
  oryan
  
  Updated to latest everything and it still pulls up multiple images when you change colors.
  
  http://1837outfitters.com/product/3-4-sleeve-raglan-shirt/
  
  Please help, I tried to find the author myself and all their pages are 404.
- June 10, 2018 at 2:32 am #21506
  
  Harry
  
  Hi,
  
  1. Did you update plugin Variation Swatch too and upload gallery color for separate color?
  
  2. Please go to Settings > Permalink and reset setting to default.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- June 10, 2018 at 2:48 am #21508
  
  oryan
  
  I did update the WooCommerce Variation Swatch to 1.0.6
  
  ..upload gallery color for separate color? I dont know what this means exactly I choose a color but I did not upload anything in the variation section. I just chose color and selected color in the drop down, it works just pulls up all the images instead of one.
  
  I did change the permalinks for products to default. It made no change.
  
  The plugin works great it just pulls up multiple images instead of just the one associated with the selection. I know that the multiple images come from the attributes, each size has it owns image that’s where the plugin is pulling the images from, I know because the amount of images always matches the amount of sizes variations I have.
  
  I just need the plugin to pull up one image for each color selection. Do you need or would you like access to the site? I thought you had it. Here is the link to the specific product I speak of.
  
  http://1837outfitters.com/product/3-4-sleeve-raglan-shirt/
- June 10, 2018 at 6:15 pm #21512
  
  Harry
  
  Hi,
  
  Can you send me access to your site dashboard? I try old account but now can’t access.
  
  Thanks
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- June 11, 2018 at 2:07 am #21519
  
  tutorial
  
  Any solution for this ? I have same problem with variation swatches with Printful integration…
  
  Please help me. I will provide my fresh demo site credentials in next reply.
  
  You can log in to my fresh demo site & check my site too.
- June 11, 2018 at 2:10 am #21520
  
  tutorial
  
  This reply has been marked as private.
- June 11, 2018 at 9:07 am #21521
  
  Harry
  
  Hi @tutorial,
  
  Please edit the Printful product and open Variation Swatch tab and change type of color to color.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- June 11, 2018 at 1:38 pm #21527
  
  tutorial
  
  Hi,
  
  Thanks you for your prompt reply !!!
  
  Have I change/add the colors to every product page manually…
  
  Is there any way to add colors to Attributes and then automatically preview those colors on variation swatch ?
  
  Please check screenshot ( attachment image )
  
  Best regards
  
  Attachments:
  You must be logged in to view attached files.
- June 11, 2018 at 2:00 pm #21529
  
  tutorial
  
  Hi,
  
  I have another question…..
  
  How to change one swatch layout style to another swatch layout style ( check attachment image )
  
  Best regards
  
  Attachments:
  You must be logged in to view attached files.
- June 11, 2018 at 9:35 pm #21536
  
  Harry
  
  Hi,
  
  1. The color doesn’t have auto option if you use custom attribute. If you use global attribute you only have to create color one time http://janstudio.net/claue/document/#create-attributes
  
  2. Please change color type as color don’t use label for color.
  
  Best regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- October 18, 2020 at 1:34 pm #38883
  
  leandro
  
  This reply has been marked as private.
- October 18, 2020 at 5:09 pm #38885
  
  Harry
  
  Hi Leandro,
  
  I see you use our theme for new project. Did you buy new license for new site? Please go to Settings > Autoptimize and uncheck this field https://prnt.sc/v1lomz
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- October 18, 2020 at 5:22 pm #38886
  
  leandro
  
  Hi Harry and thanks for your quick reply!
  
  Yes, I bought different licenses for the project, but maybe activated the same one. I will look at this later …
  
  I did as you requested and still have the same problem. I even deactivated Autoptimize plugin and nothing 🙁
  
  Thanks in advance for you t usual support!
  
  Kind regards,
  
  Leandro.
  - October 18, 2020 at 5:42 pm #38887
    
    Harry
    
    Can you send me purchase code to update your info?
    
    I see conflict js between 2 plugin YITH Wishlist and Woo Ali Dropship.
    
    Please try deactivate one by one plugin and check again.
    
    https://prnt.sc/v1m8x7
    
    Kind regards
    
    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- October 18, 2020 at 10:26 pm #38888
  
  leandro
  
  This reply has been marked as private.
  - October 19, 2020 at 6:53 pm #38892
    
    Harry
    
    Could you please send me new purchase code?
    
    Thanks
    
    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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