Home Forums Themes Support Claue Variation images don’t show up

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    • #44705
      fiv
      Supported

      Hello,

      I’ve setup some products with variations and their images and also placed on each variation their images on the right bar “Product gallery of X color”. It just doesn’t work all I get from the console when I try to change the variation color of the product is this:

      jquery.min.js?ver=3.7.1:2 Uncaught Error: Syntax error, unrecognized expression: .jas-sticky-atc .variations_form select#%cf%87%cf%81%cf%8e%ce%bc%ce%b1
      at I.error (jquery.min.js?ver=3.7.1:2:11769)
      at Y (jquery.min.js?ver=3.7.1:2:17234)
      at re (jquery.min.js?ver=3.7.1:2:20008)
      at ce.I (jquery.min.js?ver=3.7.1:2:7520)
      at ce.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2898)
      at e.<computed> [as find] (jquery-migrate.min.js?ver=3.4.1:2:1582)
      at ce.fn.init.find (jquery.min.js?ver=3.7.1:2:21991)
      at ce.fn.init (jquery.min.js?ver=3.7.1:2:22483)
      at e.<computed>.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:2438)
      at new e.<computed> (jquery-migrate.min.js?ver=3.4.1:2:1582)

       

      Please help as this stalls our production site for a client

       

      Best regards,

      Fiv

       

    • #44706
      Harry
      Supported

      Hi Fiv,

      Can you send me your site admin account to check?

      I need to check before give you solution.

      Thank and regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #44707
      fiv
      Supported
      This reply has been marked as private.
    • #44708
      Harry
      Supported

      Hi,

      I’m sorry for late reply.

      I checked your site and see the theme and plugin outdated version.

      Please update theme and plugin to latest version https://support.janstudio.net/forums/topic/updating-the-theme/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #44709
      fiv
      Supported

      Hello,

       

      I have just updated everything but still the issue persists, can you please take a look?

       

      Many thanks!

    • #44710
      fiv
      Supported

      Hello,

       

      any updates regarding the issue?

       

      Best regards

    • #44711
      Harry
      Supported

      Hi,

      The issue because plugin not support non-latin character https://prnt.sc/m6Ag-S-e1qAh please use latin text for variation

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #44712
      fiv
      Supported

      Hello,

      Thank you for your answer but as this is referring to audience from abroad, this isn’t possible. We will need another workaround.

       

      Best regards

    • #44713
      Harry
      Supported

      Hi,

      Have another way is create product attribute and change slug of attribute to latin character https://tppr.me/d1E0bP

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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