Home Forums Themes Support Claue Visual Composer licence and Envato Market

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    • #20010

      Hi Team

       

      Right now the only plugin which is not updated is the Visual Composer which is requesting a licence. Do you have a licence code? This plugin is included in the theme page. Anyway, if you don’t have a licence, please let me know what happen if I uninstall this plugin. I’ve never used it, and I don’t plan to do it.

      On the other hand, I’ve updated Claue using the Envato Toolkit, but is listed in the replaced plugins, a warning message is displayed in my panel, so I’ll erase it. The thing is, there is a replacement, Envato Market, but Claue is not available for updates. Are you going to include Claue? Are you going to write a tutorial post for Envato Market?

       

      Thanks.

    • #20029

      Hi Flavex,

      1. The new version of plugin included in new version of theme, after update theme you can update plugin.
      I see you’re using this for homepage layout, if you uninstall this plugin your homepage layout will break.

      2. Could you send me the admin login link and temporary admin account as private reply. I will check and help you solve the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20033
      This reply has been marked as private.
    • #20127

      Hi Harry

      I saw that you can’t access to my WP panel. I’ve opened a ticket regarding the situation of the error in your log in, with the hosting support team.

      As soon as they reply I’ll let you know in order to fix the issues with Visual Composer and Envato toolkit.

       

      Thanks!

    • #20146

      Please let me know when i can access your site.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20149

      Hi Harry

       

      I just added Viet Nam to the whitelist.

       

      Please try again.

       

      Thanks!

    • #20181

      Hi Flavex,

      Please go to Appearance > Install plugin to update recommend plugins

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20200

      Hi Harry

      Good, Visual Composer solved!

      What should I do with Envato Toolkit???

      On the other hand, I’ve updated Claue using the Envato Toolkit, but is listed in the replaced plugins, a warning message is displayed in my panel, so I’ll erase it. The thing is, there is a replacement, Envato Market, but Claue is not available for updates. Are you going to include Claue? Are you going to write a tutorial post for Envato Market?

      Thanks!

    • #20224

      Hi Flavex,

      Please remove plugin Envato ToolKit and install Envato Market and follow this https://envato.com/market-plugin/ to use this plugin.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20265

      Hi Harry

       

      Thanks. I guess I worked another plugin, or this one is another version. So, once Claue have a new version, this plugin will notify me and I’ll be able to update the theme directly through Envato Market?

       

      Have a nice weekend!

    • #20310

      Yes, when Claue have new version you will get notify in WordPress to update plugins. And you will update theme in Envato Market.

      Have a nice weekend.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22655

      Hi,

      I Have the same problem with Visual Composer. And i have no found the update.

       

      how to fixed this ?

      Thanks.

       

      Regards,

      IS

      • #22668

        Hi,

        Please go to Appearance > Install Plugins and update all recommend plugins.

        Best regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22697

      Hi Harry,

       

      Thanks for the reply.

      I have tried, but iam not found any plugin update / theme update.

      Attachments:
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      • #22708

        Hi irsetianto,

        Please go to Appearance > Install plugins not Plugins > Installed plugins.

        Best regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22717

      Hi Harry,

      I have tried to install all plugin in appearance, but iam not found any plugin update / theme update.

      And the visual composer still can’t work.

       

       

       

      Attachments:
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    • #22728

      Hi irsetianto,

      Please go to WP Bakery PageBuilder > Role Manager > and follow this screenshot http://take.ms/PzeSy

      If issue still there please create new topic with your site url and temporary admin account. We will check and help you solve your issue.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22743

      Hi Harry,

       

      The still not solve.  Will created new topic.

      Thanks.

       

      regards,

      Is

    • #24638

      Hi Harry

      Again, I can’t update the  page builder from Apparence-Install Plugin. This option is not there anymore. Also, since the last Claue theme update,  the video background from the home page, is over the menu and header, but that’s not the original setting. Can you help please?

       

      Thanks in advance.

      Regards.

      • #24644

        Hi Flavex,

        Please wait for us check new version of WPBakery PageBuider.

        We will release update version of theme and plugin soon.

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24648

      Hi Harry

       

      Sure. Thanks for your fast reply!

       

      Regarding the issue with the video background: Do you have any idea why this new behavior?

      Thanks again!

      Regards.

    • #24655

      Hi Flavex,

      Please go to Claue > Theme Option > Header > Header Transparent > Off.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #24658

      Hi Harry

      You’re the best, thanks!

      I’ll wait for your feedback regarding PageBuilder.

      Best regards.

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