Support Forum

We will do our best to assist you with any issues related to our themes and plugins.

Response time up to 1-2 business days.

Our timezone:6:54 PM

Your timezone:

This topic has 4 replies, 2 voices, and was last updated 4 years, 9 months ago by Harry.

Viewing 4 reply threads

Author

Posts
- January 31, 2020 at 3:45 am #35097
  
  Chris.Mc
  
  Hey Harry,
  
  we got some issues with our site speed. We’re in touch with some site speed experts and therefore we asked Siteground to migrate our site to a Nginx Server. Here’s what the support answered:
- January 31, 2020 at 3:45 am #35098
  
  Chris.Mc
  
  This reply has been marked as private.
- January 31, 2020 at 11:54 am #35099
  
  Harry
  
  Hi Chris,
  
  Our theme doesn’t use bootstrap, please try deactivate plugin one by one and check again.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- February 1, 2020 at 2:39 am #35104
  
  Chris.Mc
  
  This reply has been marked as private.
- February 1, 2020 at 10:23 am #35105
  
  Harry
  
  Hi,
  
  1. Our theme doesn’t include jquery in theme. Please check in plugin
  Please try clear cache of cloud, i check on view source on your site “view-source:https://www.veggianer.com/” and find jquery-1.10.2.min.js but don’t see this file loaded.
  
  2. Did you override any function of theme?
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
Author

Posts

Viewing 4 reply threads

You must be logged in to reply to this topic.