Home › Forums › Themes Support › Gecko › Woocommerce 3.0 update no quickpreview image

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    • April 9, 2017 at 12:15 am #2944
      ITGuruZA

      Hello , after the update of the theme and then woocommerce 3.0 update there is no more quick preview images . Can you assist please . See attach file . Regards.

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    • April 9, 2017 at 3:30 pm #2963
      Foster

      Hi,

      Sorry for the late reply, please give me your website URL and temp admin account via private reply, we will check and help you solve this problem

       

      – Foster

    • April 11, 2017 at 12:54 am #3042
      ITGuruZA
      This reply has been marked as private.
    • April 11, 2017 at 5:16 pm #3059
      ITGuruZA

      Good day , have you checked the website yet regarding the quick preview issues .

    • April 11, 2017 at 5:34 pm #3061
      Harry

      Hi,

      Sorry for late reply.

      We still can’t access your site?

      Which version of theme run on your website? Now latest version is 1.4.2, if your version is lower pls update and check. if still have problem please send teamviewer ID /pass as private reply we will login to your computer to check.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 11, 2017 at 5:38 pm #3062
      Harry

      My IP is 116.96.247.244 can you unblock my IP. thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 11, 2017 at 6:45 pm #3063
      ITGuruZA

      Hi , no ips is blocked . I don’t know if the Hosting Provider blocked your ip . But let me send the teamviewer details in a bit . I did update the site this morning . But the quick preview images is still missing . Regards .

    • April 11, 2017 at 8:32 pm #3064
      ITGuruZA
      This reply has been marked as private.
    • April 11, 2017 at 9:23 pm #3065
      Harry

      Did you using commercial, now my connect to your computer block 10 minutes

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 11, 2017 at 9:24 pm #3066
      ITGuruZA

      Hi . I have non commercial . The free edition is installed but it is the latest edition . Do you have the latest edition

       

    • April 11, 2017 at 9:28 pm #3067
      ITGuruZA
      This reply has been marked as private.
    • April 11, 2017 at 9:37 pm #3068
      ITGuruZA

      I have closed teamviewer and opened it again . You can try to connect again .

    • April 11, 2017 at 9:39 pm #3069
      ITGuruZA
      This reply has been marked as private.
    • April 11, 2017 at 9:40 pm #3070
      Harry

      Yes, I use free edition, but it said i’m connecting to a computer of a company as commercial use.

      Do you have skype? pls send me your skype i will add your skype to remote

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 11, 2017 at 9:52 pm #3071
      ITGuruZA

      What version of teamviewer are you using that side . I am alo using the free edition .

    • April 11, 2017 at 10:02 pm #3072
      Harry

      The license on my computer is free

      https://monosnap.com/file/EjB0re9cdOZOB97vaO8DfEe6zizt7G#

      Can you ask your hosting provider why connect from Vietnam blocked. I try with some ISP provider and send your website link to my friend but still can’t connect.

      It’s better if i can connect your site for future support.

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 12, 2017 at 1:22 pm #3093
      ITGuruZA
      This reply has been marked as private.
    • April 12, 2017 at 3:20 pm #3100
      Harry

      I try more time but still can’t login to your computer. Did you get respond from your hosting provider why connect from Vietnam blocked.

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 12, 2017 at 5:23 pm #3108
      ITGuruZA

      Hi there , i went out of office and closed teamviewer . It is open now again . Please try to connect now with the above mentioned details .

      Regarding the ip blocked i did notify the hosting provider and awaiting feedback .

      Regards.

       

    • April 12, 2017 at 5:36 pm #3112
      ITGuruZA

      Hi , i see you tried to connect . Were there any error messages again .

    • April 12, 2017 at 5:39 pm #3115
      Harry

      Yes, i try to connect to your computer and it said connection blocked 🙁

      https://monosnap.com/file/E4YlJAUbWF6LfO9dCOkLq5HdtxEtSH#

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 12, 2017 at 5:45 pm #3116
      ITGuruZA

      Any other advise on how to connect to my system . You said skype will work . Can i send you my skype name .

    • April 12, 2017 at 6:01 pm #3117
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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