Home › Forums › Themes Support › Claue › Woocommerce Color Swatch doesn't work.

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    • June 21, 2017 at 12:01 am #5679
      joaopedrodiasb

      Hello,
      I’m using the latest version of the theme, and the plugin does not work. What do I do?

    • June 21, 2017 at 9:27 am #5691
      Harry

      Hi,

      Thank you for choosing our theme.

      Sorry for late reply.

      I checked on your site and saw it still work well https://www.manaahim.com.br/produto/vestido/, could you tell us detail of issue?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 21, 2017 at 10:56 pm #5720
      joaopedrodiasb

      Hello Harry,
      I went to look now and everything is correct.
      But yesterday it was not, it was like a dropdown.
      I have another question, the claue theme, also have the html for the emails?
      Thank you so much.

    • June 21, 2017 at 11:52 pm #5722
      Harry

      Hi,

      Sorry, our theme doesn’t have html for email. You can try this plugin https://codecanyon.net/item/email-customizer-for-woocommerce/8654473?s_rank=1

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 22, 2017 at 10:12 pm #5766
      joaopedrodiasb

      Hello, I understood.

      About the Woocommerce Color Swatch it looks like it has a delay to update..
      What size do I use for the product photo?

      Which do you recommend?

      Thank you.

    • June 22, 2017 at 10:57 pm #5770
      Harry

      Hi,

      You need to optimize your image before upload to server https://tinypng.com/

      We recommend product image dimension for your site:

      Catalog images: 270 x 404

      Product Single Image: 570 x 854

      Thumbnail Image: 160 x 240.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 23, 2017 at 8:21 pm #5806
      joaopedrodiasb

      Hi,

      Thanks for your help.

      Best regards

    • June 24, 2017 at 10:16 pm #5833
      Evy

      Is there a way to apply openswatch automatically to all products without clicking enable openswatch on each individual product. See attached.

      Attachments:
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      • June 24, 2017 at 10:57 pm #5837
        Harry

        Hi Evy,

        Thank you for choosing our theme.

        Sorry by default this plugin doesn’t support auto enable OpenSwatch :(.

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 25, 2017 at 12:47 am #5846
      Evy

      Any recommendations? Any other options to apply to bulk products?

    • June 25, 2017 at 2:23 am #5850
      mauiman

      Yes. You can search and replace mysql meta data.

      Search for

      

_allow_openswatch', '0'),

and replace with

_allow_openswatch', '1'),

      Products are entered into the database in ‘posts’ table and variables are located in ‘postmeta’ table shown below.
      Here is a screenshot that shows the entry. This post is Product ID 5269 or Cuffed Beanie product from demo data.

      Maybe it’s easier for you to export mysql to text file then search and replace using text editor like Text Wrangler on Mac.

    • June 25, 2017 at 8:56 am #5857
      Foster

      @mauiman thank you for your solution, This is advanced solution, we don’t recommend you guys to do in this way if you don’t have knowledge base of mysql

    • June 25, 2017 at 9:38 pm #5901
      joaopedrodiasb

      Hello, Why does this error happen?

      Attached error image.

      Thanks

      Attachments:
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    • June 25, 2017 at 9:55 pm #5905
      Foster

      Hi,
      It’s ok now, please check.
      Thank you

    • June 25, 2017 at 10:44 pm #5910
      joaopedrodiasb

      Thank you.
      Did I do something wrong?
      Is there anything I can do to keep from repeating the mistake?

    • June 25, 2017 at 11:00 pm #5911
      Foster

      I’m not sure the problem, I need more time to check carefully the reason, will inform you when found anything

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