woocommerce filter not working same

[artimization]

hello, When i update woocomerce my all filter showing wrong results, for example in ( GENDER filter )
Mens (20) products quantity after woocomerce update its showing (3)  quantity. same issue with all attributes, Please check it, i have attached screenshots

without woocommerce update
https://drive.google.com/file/d/12tpHXFw7iIVh3ytYN7Y06OqHbOVI5tOQ/view?usp=sharing

woocommerce updates on latest version
https://drive.google.com/file/d/1V7PmhjBt-ypxSzbINoApktLSf1nWaPRg/view?usp=sharing

live website link:
https://www.lifestyle-collection.com.pk/product-category/watches/mens-watches/breitling/

Stagging version with updated woocomerce
https://woocommerce-580605-2683502.cloudwaysapps.com/product-category/watches/mens-watches/breitling/

I am waiting for your response

Regards

omer

[Harry]

Hi Omer,

Please try update plugin YITH Ajax Filter if it not latest version. If now it latest version please report issue to plugin author.

Kind regards.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

we are not using:  plugin YITH Ajax Filter . theme default filter using

Attachments:

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[Harry]

Can you send me staging admin account to check?

I check on my local it still work well https://tppr.me/Zhq1g https://tppr.me/R2B9h

By the way, please renew your support at https://themeforest.net/downloads. Your support outdated so long

Thank and regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

This reply has been marked as private.

[Harry]

Hi,

I tried update WordPress, plugins, switch to default theme, clear WooCommerce transients, clear expired transients but the issue still there.

Could you try create new staging site and update WordPress first after that update WooCommerce, update WooCommerce database and check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

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[artimization]

any update?

[Harry]

Hi Omer,

Please try go to Appearance > Widgets and re-create filter by attributes https://tppr.me/Su8nZ

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

This reply has been marked as private.

[Harry]

Hi Omer,

I see WooCommerce they remove old widget you are using on old version of WooCommerce and when you update the old not work and the new working like that https://tppr.me/A4L1g

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

but the filter logic is not correct. where is written woocommerce update filters so i can share with my team.

Regards

omer

[Harry]

Hello Omer,

Sorry i wrong, when i deactivate “Classic Widgets” the “Filter Products By Attributes” widget disappear and replace by “Filter Products By Attributes” block and it work different with “Filter Products By Attributes” widget. Please report the issue with WooCommerce team https://github.com/woocommerce/woocommerce/issues

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[artimization]

This reply has been marked as private.

[Harry]

Hi Omer,

Can you re-create staging site so i can report the issue for WooCommerce team.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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