Home Forums Themes Support Claue WooCommerce Variation Swatch

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    • #40876

      Hey,

      We have some serious problems resulting from the WooCommerce Variation Swatch Plugin.

      I checked their site – looks like they abandoned the Plugin.

      Any recommendation for a new one?

      best regards

       

    • #40896

      Hi,

      Which problem you have with plugin, we will contact to plugin author to fix.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40924

      Hey,

      We are importing new products via WPAllimport.

      There you can choose either a variation presetting on the front end or not.

      So far we had non – which is confusing especially if you have one one color.

      You can either choose the first variation or the first variation in stock as preset.

      Now when this variation is not in stock anymore – you cant select another one (which are in stock).

      Error: pick an existing variation.

      OK?

      Best regards

      R

       

       

      • #40932

        Hi Reinhard,

        The new update will fix. We submit update and wait for Envato’s quality team check the file.

        Kind regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40925

      Hi,

      One more thing:

      The round swatches for sizes are to small for sizes like: US 10.5

      See pic!

      thanks

       

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    • #40933

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .swatch__value {
      	width: 40px;
      	height: 40px;
      	line-height: 42px;
      }

      Btw, your support expired. Please renew at https://themeforest.net/downloads.

      Thank and regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40939

      Hey,

      Just tested the update regarding the problem of this case.

      Sorry to say – but things are the same.

      best regards

       

    • #40943

      Hey Reinhard,

      Did you update plugin Variation Swatch? Please go to Appearance > Install plugin and update plugins.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40945

      Hey,

      I updated Claue on a staging site.

      So fare there is no update for this plugin.

       

    • #40946

      Can you send me staging site link and account?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40948
      This reply has been marked as private.
    • #40949

      WP credentials as usual

    • #40950

      Please go to this link https://tppr.me/5f0e8 to update plugin https://www.staging25.rag-shop.com/wp-admin/themes.php?page=jas-install-plugins

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40952

      Oh – sorry – I always forget this “option”!

      Update done!

      But this case is still open 🙁

       

    • #40955

      Can you send link and video describe the case?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40956

      Check out “Vans Authentic Checker” T Shirt on staging25

      S is preset and out of stock

      try to put another size in the cart

    • #40962

      Yes, i update plugin on staging site and it work. Out of stock variation will disabled and user have to choose other variation.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #40972

      Hi,

      Sorry – its still not possible to choose another variation – see pic!

      regards

       

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    • #40981

      Please try clear cache on your site or browser i check it work well https://www.loom.com/share/234ca54a45974a25a1143f92e4a59d3d

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41053

      Hey,

      Stupid cache – I had to clear it a few times – than it worked!

      But now there is another confusing follow up problem:

      It works on the staging25 site but not on the live site!?

      I updated Claue & Variation Swatches – and killed the cache 10 times – all the update features are not working (out of stock in quickview, clear button)

      What is it now?

      Best regards

    • #41054

      Are you using CDN cache? If you are using, please try clear cache of CDN.

      Btw, your support expired. Please renew your support at https://themeforest.net/downloads

      Thank and regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41089

      Hey,

      It works on Chrome and Safari Desktop & Safari Mobile Android but not in Chrome Android!?

      best regards

      PS: How much is the extended support?

       

    • #41092

      Hi Reinhard,

      Can you send me the link of product to check?

      You can go to this link and click on “Renew support” link https://themeforest.net/downloads

      Now our item has discount. Hurry up, the discount will end on tomorrow.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41094

      Support renewed 🙂

      You can take any product you like – sign is: the clear button doesnt come up!

      Product “Puma Suede Classic” not in stock in size 41 – in Quickshop 41 isnt crossed out.

       

    • #41097

      Thank for renew,

      I check your site it work well on Chrome Android on both detail page https://tppr.me/ITDmm and quickshop https://tppr.me/6cezR

      Please try clear cache on your phone and check again,

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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