WP Bakery Woocommerce Settings Do Not Work

[hazelchow]

Hi,

My wp bakery woocommerce elements settings do not work. When I try add a woocommerce products element on one of my pages and look to edit it, the products settings pages pops up, but nothing shows making it unable for me to edit the settings. It does that for all the woocommerce elements I try to add

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[Harry]

Hi,

I check your site you install more plugins related to Elementor and WPBakery PageBuilder.

Please try deactivate plugin one by one and check.

By the way, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop and improve our theme.

Thank and regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hazelchow]

I have deactivated all envato and additional plugins on my website but still it is not working. I think it is an error on your end. I think it is a bug that you need to fix on your end. I cant understand why I need to pay for support again when it is a design flaw on your end. For some reason the WP bakery used on the theme will not link with the woocommerce.

[Harry]

Hi,

This issue not related to our theme. You install so much plugin and these plugin not recommend by us and it doesn’t work.

We check it still work on our side http://prntscr.com/o5wv47

You bought our theme just $59, why we have to support all tasks for you.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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