Harry

[Harry]

Hi,

Thank you for choose our theme.
Sorry because inconvenience you met.

1. Please download file and unzip upload to FTP dashboard > wp-content https://drive.google.com/drive/folders/14_7xefa3uvI9uC8Vxa-3kP8bnhsILOa3?usp=drive_link to get images of demo.

2. Please edit the page and edit the section and change margin top of section from -60 to 0 https://tppr.me/sr5qdx

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. It because the code you added in Appearance > Customize

.jas-carousel.slick-initialized {
  visibility: hidden;
  opacity: 1;
height: 0px;
}

Please remove code

2. Please click on button “Check the license on the Envato” to update support status https://tppr.me/BKROJq

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I mean this plugin https://tppr.me/8zdkF9 if you didn’t installed this plugin you just delete theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

That mean you’re developer and bought our theme for your customer who used for his/her site?

You deletad theme, and the customer can’t download theme.

You also need go to Envato Market plugin and remove Api code.

Kind r

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You don’t need option. Just deactivate theêm and delete it.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

It available to deactive license on theme you used on domain moonita.it and change theme to another domain.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I help you add sample, please change with your content.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please go to your website root folder and edit file wp-config.php

Find the code and change to

define('WP_DEBUG_DISPLAY', false);

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please go to Settings > Reading > homepage and follow this screenshot https://tppr.me/g4EYdp

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You installed theme, now you need import homepage sample, don’t need to install theme again.
Please follow my step.

1. Backup your site
2. Download attach file and extract
3. Go to Tools > Import > WordPress and import extracted file
4. Active Claue theme and set a page you imported to homepage in Setting > General

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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