Harry

[Harry]

Hi,

The issue because you choose header layout 2, you need add menu for left https://monosnap.com/file/2FclB6O4lMOuUYxc9lhRTO6QMb42UJ# or change layout of header in Claue > Theme Option > Header

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. I help you changed layout of collection for lookbook you can follow our screen shot

https://monosnap.com/file/a5Qdrb0xbjvRIJ9pEPaW9ZzvNmHl3x#

2. I check and saw almost of your images is 2127 x 2127, so you i changed catalog image dimension to square

and regenerate, now it work well.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Zandona,

Thank you for choosing our product.

Sorry for late reply.

This message mean you have not install our theme on your site. Could you try install theme and try update.

If the issue not done, pls send us website login credential, and Envato account, API as private reply.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

This issue because you add something wrong in Visual Composer.

I deleted all content. Now you can build again.

If you have same issue you can switch to “classic mode” delete all and rebuild again.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You’re welcome.

Hope you can use our theme for another project in future.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You mean hidden header on mobile and only display an icon where you can click to display the sidebar? It’s easy, we can help you.

Please tell us detail of your issue? We still don’t clear your issue.

If you still don’t want use our theme pls submit a refund request

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I mean the link you see the issue, i will take a look to help you solve.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You mean the image thumb on mobile? It because you fix size of image on desktop.

You can add custom css to fix thumb on mobile

@media only screen and (max-width: 414px) {
.product-image {
height: 150px;
}
}

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Could you send me the link have issue? Did you edit code in content?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You can add custom css

@media only screen and (max-width: 800px) {

.retina-logo { max-height: 150px; width: auto;}

}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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