Harry

[Harry]

Hi,

Thank you for purchase!

You can update theme to latest version 1.1.3 to fix this issue. http://support.janstudio.net/forums/topic/updating-the-theme/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. I checked your site with Autoptimize enabled but don’t see problem with lightbox like on attach2.png.

2. You can try add custom css in JanStudio > Theme Option > General Layout > Custom CSS

div.pp_pic_holder { max-width: 700px;}

3. I checked and still saw Free Shipping text on real device and resize browser.

 

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

This issue because slug,

https://monosnap.com/file/MMUz6cJr8EPdJVxmKP5tl5D4pD7oxa#

I delete “grey” and save to it auto generate slug to “pewter-grey” and now it working normal.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

The latest Safari on Window 5.1.7 release on 2012 and it outdated so long and doesn’t have any update.

https://monosnap.com/file/wLP391IFW1VqKGsevOl8UkVQf4g04g#

We drop support Safari on Window because more issue with css and security. You can recommend your customer drop Safari on Window.

Best regard

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. We use VPS server from https://www.vultr.com/pricing/ with $10/month.

2. You also need to upgrade PHP and MySQL version to meet requirements of WooCommerce.

https://monosnap.com/file/sZjyMzWTT9nUXxDbucoQ9B7oPAZny3#

You can check your server info at Dashboard >  WooCommerce > System Status.

3. You can try this plugin to setup cache for your site https://wordpress.org/plugins/wp-super-cache/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked your site and saw you doesn’t setup action for submit form. You need setup your mailchimp account.

https://monosnap.com/file/hnpbDWgNbtm4QgAqGlYvXpQWOaIzuP#

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Pamila, you can unsubscribe this topic to don’t get the email notification

https://monosnap.com/file/xA5qhXVoOaohWEysqsaxCfrpxHPNwC#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

 

1. For the page you can disable on Page option https://monosnap.com/file/vmAay1AI4Tl6oKaFoGQHovIflL4TnV#

2. On product detail page you can add custom css in Claue > Theme Option > General Layout > Custom CSS

.jas-wc-single > .bgbl { display: none;}

Best regards

 

• This reply was modified 9 years, 2 months ago by Harry. Reason: edit code

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Dear Foster

 

I am so glad to receive all your replies.  I am working with a Theme for my shop for already 3 months.

And all themes I choosed i was very  disappointed with the Theme and the support.

Now I  am very satisfied with the CLAUE Theme as well as with the prompt SUPPORT I received.

THANKS VERY MUCH.

Now i think finally my Ecommerce will be started.

 

Alexandre

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

When goes to Quick shop the size is very big, hot to make it a bit smaller?????

 

 

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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