Harry

[Harry]

Hi,

I tried other theme “Twenty Twenty Four” it have same issue with our theme.

The issue not related to theme, please try turn off plugin one by one and check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Sorry for late reply.

1. Please go to Claue > Theme Option > WooCommerce > Product Listing Settings > Flip Product Thumbnail > Turn Off/On

2. It because you turn on Catalog mode in Claue > Theme Option > WooCommerce > General Setting, please turn it off.

3. Please follow this topic https://support.janstudio.net/forums/topic/updating-the-theme/

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m sorry because miss your message.

Please download 2 attach files extract and replace in
1. themes/gecko/core/admin/classes/options.class.php

2. plugins/jas-addons/jas-addons.php

Kind regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. It now your site using WPML it will auto disable currency switcher included with theme, you need use currency switcher of WPML

2. Please add below code to Claue > Theme Option > General layout > Custom CSS

#jas-wrapper {
	overflow-x: initial !important;
}

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Can you send me admin account to access your site to check the issue?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please create new row with 3 cols and add Promotion Banner element of WP Bakery Page Builder. https://tppr.me/vL6sEd

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please try go to Claue > Theme Option > Header > Enable Currency and turn it on.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Sorry because inconvenience. The “Flip Product Thumbnail” cause issue, please uncheck this option to fix https://tppr.me/4efU2X

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you send me your site login credentials to check?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1, Please try product image ratio to 1:1

I’m not sure the crop function of WooCommerce work or not

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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