Harry

[Harry]

Hi Ahmed,

I update WordPress on your site to 4.7.4, and now it working, please check.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I think have problem with js after you minify js

Could you try exclude js file of plugins in minify js one by one or can you try deactivate one by one plugin and check again.

We try compress js and css of our theme with recommend plugins by “Autoptimize” or “WP Super Minify ” and saw it working normal.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi ahmed,

I see problem because your wordpress version 4.5.3 is out date, can i update wordpress to latest version 4.7.4 on your site.

When i update plugin theme test will incompatible with latest version of wordpress and woocommerce plugin so i will disable this plugin? are you ok?

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

hi ahmed,

please stay tuned.

We’re investigating your issue and reply you soon.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Rob,

Could you please help us create new topic with your website link and admin account we will check and help you solve your issue. This topic related to another site with another issue so we will be confuse.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Did you use cache from CDN server (Cloudflare, maxcdn,..) ? When i logged in with your account i saw layout is our theme. But when i view as guest on another browser your site use another theme.

I checked your site and saw some js file included in our theme doesn’t load.

Can you try clear cache of your server.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I update some plugins and saw it work normal.

Can you check it again.

If still have issue you can try to disable Geolocate in Woocommerce > Settings > General.

https://monosnap.com/file/gBgi6ssnZCpq5EpZj1C0yNKxIgXrnv#

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi bạn,

Mình kiểm tra thấy ảnh sp của bạn để dung lượng cao quá.

https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fhilazies.com%2Fcua-hang%2Fdam-vay%2Fdam-ren-trang-goi-cam-be0016%2F

Bạn có thể optimize ảnh tại https://tinypng.com/ trước khi up lên site.

Vấn đề về font bạn cần sử dụng bộ gõ Telex để gõ lại những chỗ text gặp vấn đề. Nếu bạn tiếp tục sử dụng bộ gõ Vni thì vẫn sẽ bị lỗi.

Best regards

 

 

 

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Could you please send us your website link and admin account. We need to take a look before give you a hint.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked your site and saw on mobile it auto redirect to another link http://162.247.14.132/?518378791530919

You can ask support from hosting, maybe your site be hacked.

Regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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