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Viewing 10 posts - 14,311 through 14,320 (of 15,048 total)
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  • in reply to: Rectangle Image Sizes #2976

    Hi,

    You can follow our document at http://janstudio.net/gecko/document/, navigate to WooCommerce Settings > Product’s Image Size.
    Change the size of images match with your product’s image original size.

    After setup your product images size go to Tools > Regenerate Thumb to generate images.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Problem when Installing the Theme #2973

    Hi,

    Problem because your hosting block download from external source.
    Can you ask support from your hosting provider.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: aggiornamento Tema #2969

    Can you send us your website url, wordpress temporary admin account, your envato username and API key as private reply. We will check and help you do this.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Problem with products slider #2961

    Hi,

    We are working hard with this issue. We try to release update on today or tomorrow.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Broken code appearing on terms and conditions sidebar #2960

    Thank you so much!
    We fixed.
    If you have same bug. You can go to page, edit this page and click on Update to fix.

    Have a nice weekend!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Problem with products slider #2957

    Hi

    We are working on issue to fix problem with Ajax on WooCommerce 3.0.

    Now you can disable Ajax add to cart in WooCommerce > Settings > Products > Display > Add to cart behavior

     

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Ajax add to cart and Sticky desc mobile #2956

    Thank you for purchase!

    We are working on issue to fix problem with Ajax on WooCommerce 3.0.

    Now you can disable Ajax add to cart in WooCommerce > Settings > Products > Display > Add to cart behavior

     

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Search only working for default language #2955

    Sorry about this, past time we have to focus fix issue with WooCommerce 3.0

    We will back to your issue now and update soon.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Problem with products slider #2946

    Hi,

    You can follow our video at https://www.youtube.com/watch?v=lXulQpuITVQ

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    in reply to: Problem with products slider #2942

    Hello Michal,

    Thank you for purchase!

    The problem because you set number of products per page smaller than number of Column.

    The number of products per page always need to bigger than number of Column

    https://monosnap.com/file/eGZmzqIMhznKbAtBh5wBpCJ8khUPX4#

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

Viewing 10 posts - 14,311 through 14,320 (of 15,048 total)