Harry

[Harry]

Hi,

Thank you for purchase and using our theme!

1. On the blogs page we don’t option to upload page head image, for slider we will improve as your comment so user doesn’t see duplicate post.

2. You can add widget categories of blog to primary sidebar and display sidebar on blogs page or you can add separate category under blog menu in Menus > Primary Menu

Best regards

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi @alanp910

Can you send us your site url and temporary admin account as private reply. We will take a look and help you solve problem.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hello Phi,

Thank you for purchase!

Can you send us Teamviewer ID and pass as private reply. We will take a look and help you solve.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

i check your site and saw original product’s image is: 1100 x 1313 px

1. You should setup your product image has same ratio with original image at Woocommerce > settings > product > display as

– catalog images: 470 x 561

– single product image: 1100 x 1313

– product thumbnal: 160 x 190

2. After setup image dimension you need regenerate thumbnail at Tools > Regenerate Thumbnail

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. You can add custom css for image on popup in JanStudio > Theme Option > General Layout > Custom CSS

.ypop-woo-thumb .yit-popup-image img { width: 160px;}

2. We check your site on retina device and saw place holder at logo, you can upload your logo for retina and mobile device at JanStudio > Theme Option > Header > Retina Logo

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you send us your site link and temporary admin account, we will take a look and help you solve.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I check your site and saw you’re using old version of theme. Now you can update theme to latest version to fix some bugs and new features

Updating the theme

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Feel free to contact us again if you need more help.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You can use some plugin for cache, compress js/css

https://wordpress.org/plugins/w3-total-cache/

https://wp-rocket.me/

and optimize your image at https://tinypng.com/ for before upload your website to live.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

If you don’t edit any code in theme you can update theme without losing anything.

You can follow our tutorial at http://support.janstudio.net/forums/topic/updating-the-theme/

Best regards

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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