Harry

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February 24, 2017 at 12:01 am in reply to: Open Swatch is not working #2162

Harry

Hi,

I checked your site and saw you need upload thumbnail for attribute in Dashboard > Products > Attributes > Colors.

You can follow our document at WooCommerce Settings > Product’s Attributes http://janstudio.net/gecko/document/index.html#product-attributes

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 23, 2017 at 10:14 pm in reply to: Problems with banner changement #2158

Harry

Hi,

you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

https://drive.google.com/open?id=0B1WiKtb7n-e1TmFZZzgxajdSOTA

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 23, 2017 at 4:20 pm in reply to: Loco Translate since WP 4.6 Update #2148

Harry

Hi,

I view your source code and <html lang=”en”> and i go to Settings > General > Site Language > Change to another language ( English UK) and switch back to English US now it change <html lang=”en-US”> and working ok

https://monosnap.com/file/GqIDbWGWabDIpBPy4pfKdkOoJ0CRLh#

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 23, 2017 at 3:33 pm in reply to: Loco Translate since WP 4.6 Update #2146

Harry

Hi,

You can follow our video at https://monosnap.com/file/jmSHDiR8CJP0EIlvWOntkBYhYvIUnb#

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 23, 2017 at 1:20 am in reply to: Products – 404 SORRY! PAGE YOU ARE LOOKING CAN’T BE FOUN #2144

Harry

Glad to hear problem solved.

If you need more help, feel free contact us for support.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 23, 2017 at 1:17 am in reply to: Products – 404 SORRY! PAGE YOU ARE LOOKING CAN’T BE FOUN #2142

Harry

Hi,

I checked your site but don’t see problem. Did you solve it.

Maybe this problem of permalink.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 22, 2017 at 11:01 pm in reply to: Problem with Woocommerce Product Bundles Plugin #2139

Harry

Hi,

I checked your site and now don’t see message like your screen shot? Do you fixed problem.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 22, 2017 at 10:25 pm in reply to: Problems with banner changement #2138

Harry

Hi,

1. For the forum background you can download attach file to and replace helper.php file in helpdesk > core > libraries > hooks

https://drive.google.com/open?id=0B1WiKtb7n-e1X0RUZG5qNmNrLWc

2. For any new page you can change background by upload featured image

https://monosnap.com/file/6KsFzM6OImE3gS1ij2F5U6CPMlhr6X#

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 22, 2017 at 6:49 pm in reply to: Problem with Woocommerce Product Bundles Plugin #2135

Harry

Can you send us ftp account as private.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

February 22, 2017 at 6:28 pm in reply to: Problems with banner changement #2132

Harry

Can you send us your temporary admin account as private reply. We will take a look and help you solve.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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