Harry

[Harry]

Hi,

You can enable Visual Composer on Product & Portfolio by go to Visual Composer > Role Manager > Administrator > Custom >

and check in Product, Portfolio

https://monosnap.com/file/OoQg0n2DNpMdKMBiirk4oxE31XxPKt#

Best regards,

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked on your site and saw almost image have dimension is 800x 1030, you should upload image have same dimension or have same ratio with 800 x 1030 ( example 1600 x 2060 or 400 x 515 or 1200 x 145)

800 : 1030 = x : y

Best regards,

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. You need enable “Swatch style Attributes” at WooCommerce > MG Open Swatch Option https://monosnap.com/file/aKwLLMFf7M1ug3oBCgbevOoHhBfCcg#  and follow our document at WooCommerce Settings > Product Attributes and Product Color and Size http://janstudio.net/gecko/document/index.html#product-swatch

2. You can hide this tab by uncheck in ” Visible on the product page”  https://monosnap.com/file/pADcNtpttdnkkQaqLo14TMQ4z4SCgu#

or add custom css in JanStudio > Theme Option > General Layout > Custom CSS Style

.woocommerce-tabs .additional_information_tab, .woocommerce-tabs #tab-additional_information {display: none;}

Best regards

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

We check your site and saw you’re using image have small dimension (250, 322) and no more white space around the phone so your product display not good.

take.ms/MR8Tv

You can use bigger image have more white space around the phone to fix this

https://monosnap.com/file/x6JIyHkQGA1JXvjnh7zGPRmkkYUO7g#

 

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I try account you sent but can’t access, can you check again and send as private message

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You’re welcome.

Feel free contact us again if you need more help.

If you love our theme and support, please help us rate for our theme 5 stars at https://themeforest.net/downloads that will help us in sale.

Thank you very much!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’ve just update string in theme and translated these text.

Now you can check your site.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You can change home page layout to  Home Fashion 4 by go to Settings > Reading >  Front Page > Home Fashion 4

https://monosnap.com/file/duL1UjEbF0Hp2mgJUSjovsmfoEfdR7#

Best regards,

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

We are sorry because inconvenience.

This is bug of with latest version of WooCommerce and they’ve just release new version some day ago.

We promise to fix this bug in this week and release soon. Now you still can upload your product.

Hope you understand.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I help you arranged the layout for both desktop and mobile, now you can check.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts