Harry

[Harry]

Feel free contact us again if you need more help. If you love our theme and support please help us rate for our theme at https://themeforest.net/downloads that will help us in sale.
Thank you very much!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi
You can follow our tutorial at http://support.janstudio.net/forums/topic/import-sample-data/

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

can you send us temporary admin account as private. We will check and help you solve problem.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,
Thank you for purchase, we move your topic to correct forum at http://support.janstudio.net/forums/topic/bug-with-helpdesk-addons/
Can you reply us in new topic and send us temporary admin account as private. We will take a look and help you solve your problem.
Thanks & best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked and saw you upload different image size between product main image with variation image. You should use image have same (width x height) for both

Best regards!

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You can add custom css code in JanStudio > Theme option > General Layout > Custom CSS Style

.swatch li, .swatch li span { border-radius: 0;}

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you send us temporary admin account as private reply, we will take a look and help you resolve.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

For the best display you should upload images have same resolution or dimension ( width/height). WooCommerce have feature help you “hard crop” image but your image ( square, horizontal rectangle, vertical rectangle) “hard crop” can’t make these images equal, it only can make image have same resolution or dimension equal.

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You can go to JanStudio > Theme Option > WooCommerce > General Setting > Page Title > Off

• This reply was modified 8 years, 5 months ago by Harry.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You can follow our video tutorial at https://monosnap.com/file/fH73jaV8D7N32L80W6U67GIQkHkwOZ#

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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