Harry

[Harry]

We check with your ftp account but now can’t access, can you try and give us update account.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Ashleigh,

Sorry for inconvenience you have.

We update our theme so you can find Gecko Sample Data menu in JanStudio > Install Sample Data.

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I don’t understand why your need use so much plugins. and change name of plugins

As first comment i told you “We check your site and saw problem come from your server, It Block header control, so have more files can’t load.”

It better if you can give us ftp account or cpanel account so we can investigate and help you solve.

But we recommend you shouldn’t use so much plugin because it will have conflict between plugins

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I checked your site and saw problem with cookie plugin  you’re using

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Now you can’t use this short code.

We will update theme with portfolio element of VC page buider in the next update tomorrow.

We will inform you when our theme approve.

Best regards!

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Thank you for your rate!
If you need more help, feel free contact us for support.

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

If you love our theme & support. pls help us rate for our theme at https://themeforest.net/downloads that will help us in sale.

Thank you very much!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi, You can enable by go to JanStudio > Theme Options > WooCommerce > General Setting > Catalog mode > Disable

https://monosnap.com/file/fJTYIyeaGSV0oKoUINQLyMRIc7lTpE#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you send us your website link, temporary admin account. We need have it to check problem.
Thanks!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I see your website use HTTPS but you embeb video or anything with HTTP so your website block

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

Posts