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Viewing 10 posts - 11 through 20 (of 14,996 total)
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  • March 3, 2025 at 5:33 pm in reply to: The theme doesn’t work properly, please help… #44630
    Harry

    Hi,

    1. If you import sample data it will clean your exist data.Do not do it if you want keep your exist content

    2. You can import .xml file what I guided you, You will have pages like our demo, and you can change sample homepage with your content and set the page as new homepage that you want.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    February 28, 2025 at 10:40 pm in reply to: The theme doesn’t work properly, please help… #44627
    Harry

    Hi,

    to import sample data it risk for your exist data.

    1. Please backup your site
    2. Download attach file and extract
    3. Go to Tools > Import > WordPress and import extracted file

    Kind regards

    Attachments:
    You must be logged in to view attached files.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    February 27, 2025 at 6:18 pm in reply to: The theme doesn’t work properly, please help… #44624
    Harry

    Hi,
    I saw you install themee https://tppr.me/3DabDw

    Just active theme and build content by using WPBakery or Elementor as you want.

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    February 27, 2025 at 8:48 am in reply to: The theme doesn’t work properly, please help… #44621
    Harry

    Hi,

    Sorry for late reply. I tried account you attached but can’t access your site.

    Can you check and send me again.

    Thank and regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    February 18, 2025 at 2:34 pm in reply to: Wp Bakery Problems #44618
    Harry

    Hi,

    I fixed issue on your site. The code will include for the next update.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    January 24, 2025 at 7:08 pm in reply to: Don’t show the options for change the homepage #44609
    Harry

    Hi Aleron,

    Can you send me your site’s credentials and check in “Set as private reply” I need to check before give you solution.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    January 16, 2025 at 11:11 pm in reply to: Problem displaying product on mobile (Iphone 16 prox max) #44604
    Harry

    I checked your site on Safari and Chrome it still work well.

    Which browser you are using? and which iOS version?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    January 3, 2025 at 8:24 pm in reply to: Problem displaying product on mobile (Iphone 16 prox max) #44594
    Harry

    Hi,

    Did you fix the issue? I checked your site on iPhone 14+ i work well

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    January 1, 2025 at 9:18 am in reply to: Assistance Needed with Language Translation Options #44589
    Harry

    Hi Sonja,

    Thank you for choosing our theme!

    1. You can change the content of Delivery & Return popup in Claue > Theme Option > WooCommerce > Product Details Settings > Shipping & return content https://tppr.me/89wsuj

    2. For My Account page, please translate in Loco Translate > Theme > Claue > And search the text you want to translate.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    December 9, 2024 at 6:01 pm in reply to: Problem displaying product on mobile #44580
    Harry

    Hi,

    I’m sorry because inconvenience.

    This issue cause by Flip Thumbnail function. I turn it off, it now mobile it ok.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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Viewing 10 posts - 11 through 20 (of 14,996 total)
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