Harry

[Harry]

You’re welcome, Isabelle!
Have a good day!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I checked your site and see theme outdated, please follow this topic https://support.janstudio.net/forums/topic/updating-the-theme/ top update theme and plugins to latest version.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Rahim,

Please download at https://drive.google.com/file/d/1N3bDvgCcsyYAJ_QQaxm92QkyOsS59mtc/view?usp=drive_link

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m sorry our theme and plugins deep override default gallery function. It can’t reset every where gallery to default.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please go to Claue > Theme Option > WooCommerce > Product Detail Setting > and follow this screenshot https://tppr.me/WxVlXA

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You want to use default gallery for product page or any where?

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Chris,

Sorry for late reply.

I have checked under the PHP 8.2 and the PHP 8.3, and no errors found
It looks like your server or site configuration issue
There are some tips for the customer about how to investigate the issue as recommended by WordPress codex:
1. Turn on the debug mode in the wp-config.php, reproduce the issue and check the debug.log file for possible errors (https://developer.wordpress.org/advanced-administration/debug/debug-wordpress)
2. Deactivate caching plugins, all third party plugins and try again
3. Switch to the standard WordPress theme and try again

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

We submit update included version 7.7.2 of BakeryPageBuilder plugin. Please wait Envato team check and approve.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Jennifer,

I check your site it still work well https://tppr.me/9utjeL

Did you fix the issue?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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