Harry

[Harry]

If you have issue again, please try turn off product flip image option in Claue > theme option > woocoomerce > product listing settings

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Now i can access your site and it work normal

If you have issue again, please try turn off product flip image option in Claue > theme option > woocoomerce > product listing settings

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Can you send me your site login credentials to check the issue? I checked your site speed very low, can’t load the page.

Did you check with your hosting provider?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I tried change image of product and it now working well https://test.thedaremark.com/product/cyan-boheme/

Did you fix the issue?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

The demo you check is Magento version while you are running your site on WooCommerce. So please compare with our demo at https://janstudio.net/claue/demo/home-2/

It now i can’t access your site to check. Please give me the link to access your site.

For product page you can change layout in Claue > Theme Option > WooCommerce > Product Detail Settings

Thanks and regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Thank you for choose our theme.
Sorry because inconvenience you met.

1. Please download file and unzip upload to FTP dashboard > wp-content https://drive.google.com/drive/folders/14_7xefa3uvI9uC8Vxa-3kP8bnhsILOa3?usp=drive_link to get images of demo.

2. Please edit the page and edit the section and change margin top of section from -60 to 0 https://tppr.me/sr5qdx

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

1. It because the code you added in Appearance > Customize

.jas-carousel.slick-initialized {
  visibility: hidden;
  opacity: 1;
height: 0px;
}

Please remove code

2. Please click on button “Check the license on the Envato” to update support status https://tppr.me/BKROJq

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I mean this plugin https://tppr.me/8zdkF9 if you didn’t installed this plugin you just delete theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

That mean you’re developer and bought our theme for your customer who used for his/her site?

You deletad theme, and the customer can’t download theme.

You also need go to Envato Market plugin and remove Api code.

Kind r

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

You don’t need option. Just deactivate theêm and delete it.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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