Harry

[Harry]

I’m very sorry, it can’t to use both features, now it only use one.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Jackimi,

I’m sorry because inconvenience, we update our theme one year ago to fix color swatch on product listing page and disable flip thumbnail image to make product color’s image change when user click on any color https://tppr.me/JZcsDM

I’m sorry about that feature not work with product color use color swatch

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I’m sorry for late reply.

Please try deactivate plugin ỏn by one and check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

The account can’t to check the theme’s files.

We only want to check if your team edit any file.

Please try deactivate plugin one by one and check.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please deactivate plugin one by one and check again.

And give permission for “jacmiki” to full access for me can check, it now the account only can view, can edit code in backend.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I check on our site it has class “product-image-flip” https://tppr.me/sp4hJr

But on your site it doesn’t has the class “product-image-flip”https://tppr.me/YLFxiE

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I check child theme but don’t see any customize code. Did your team edit Claue theme?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Can you upload the child theme for me check the code you customize?

The account doesn’t have permission to check the files of theme.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

The code hide the cart icon.

Let me check and inform you if have any solution.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I see the code you or your team added

https://tppr.me/QjsCjW

I helped you remove the code
.jas-icon-cart.pr to show cart icon.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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