agarwalhriday

[agarwalhriday]

Shall be waiting…

[agarwalhriday]

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[agarwalhriday]

We have an active website. We were recommended to download open swatch plug in. Once we downloaded, all the current products existing setting like variations, variation pictures, their price, quantity and every other information was removed. We have now disabled the plugin but the earlier information has been reset permanently. We have requested our hosting to restore the backup and they are likely to charge us $150 which we are trying to negotiate.

[agarwalhriday]

Dear Team,

 

I was in love with the theme till now but the Open Swatch Plugin that you recommended changed my views completely. When I downloaded and activated the plugin, all my product attributes and the variations were reset. I now will have to enter all the details like, color, size, stock, price, sale price, weight and the smallest of information manually for thousands of products that exist on my website. There was no notice or disclaimer as well which could warn us about the same. Please do not recommend any such third party themes using your platform. I would recommend you take immediate action to prevent others from facing the problem that I just faced. I would like to be compensated for the same.

 

Regards,

PiggyParcels.com

[agarwalhriday]

You couldnt have been more helpful. Thanks for your time team. Really appreciate it.

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