ArtK

[ArtK]

Thanks a lot Harry 🙂

Have a nice day and excellent support. We finish our website launch and will write a fantastic review (we cannot write immediately as our company policy is to write only after use of product) as your theme is outstanding and so is your support.

We already recommended your theme to others 🙂

Best,

Team ArtK

[ArtK]

Update:

I think I figured out the maths:

Since, 1920/1355=1.416

Catalog Images: 370 /261=1.417

Single Product Image: 570 / 402=1.417

Thumbnail image: 160 / 112=1.428

Please confirm that we are correct 🙂 So, your advise is to maintain the aspect ratio of original image with the woo-commerce back end such that the images generated are nearest to the required size by the theme claue?

So, the sizes you gave are the maximum that claue template requires to function properly?

Hence, final questions:

1. Could you please let us know the 3 MAXIMUM sizes that calue needs to function properly. (Catalog Images, Single Product Image and Thumbnail image). eg: If you say calue needs 800*1000, we will keep our sizes nearest to it?
2. Please let us know about the zoom (how it functions). We believe that to increase zoom, we need to increase resolution. Please confirm if we are right.

Thanks a lot for your kind support 🙂

Have a good morning 😉

Best regards,

Team ArtK

 

[ArtK]

Dear Harry,

We did not understand the maths 🙁 You asked us to maintain the same ratio between full sized images and woocommerce product display setting?

If our images are 1920*2720 and 1920*1355 (we use 2 type of images) an example good ratio for thumbnail is 192*272?  (we divided by 100)

Could you please explain how 160*112 is proportional to 1920*2720? I think we are misunderstanding something.

Also, you forgot to answer about the zoom 🙂

Thanks a lot Harry.

Best regards,

Team Artk

[ArtK]

We forgot to add, we are also considering 1920*1355 (Horizontal orientation) product images. Basically, we are resizing with width 1920 and height auto to maintain aspect ratio. Hence, most of our images have 1 side fixed length (1920px). Since these are images of artworks, the images are either horizontal or vertical but 1 side is always 1920 px.

From our experience, the dimensions mentioned in this post are mostly same or very very close to these.

Thanks.

[ArtK]

Hi,

Quick question 🙂

Do we need to use a plugin like this “http://www.childthemeconfigurator.com/”  to maintain the child theme? We are about to begin customization and we already activated the child theme that came with our purchase.  Our objective is to not lose our customization work with updates. (We plan to edit mostly css but maybe some php files)

Many thanks in advance 🙂

Best Regards,

Team ArtK

[ArtK]

Hi Harry,

Quick question about child theme update.

We used old plugin to update theme and all is ok.

However, if you look at child-theme version it says version 1.0.0 https://prnt.sc/g6a9ff

The new version of parent theme is ok (version 1.2.0) https://prnt.sc/g6aaaa

We use child theme which came with your original files to preserve customization.

Can you please confirm that the child theme after update will import all the settings from the updated parent theme correctly?

Out of curiosity, why is the child theme showing old version?

Thanks a lot.

Best,

Team Artk

[ArtK]

Thank you for your rapid reply 🙂 We will use the old one for now 🙂

Have a nice day Harry 🙂

Best,

Team ArtK

[ArtK]

Hi,

The application you are requesting to use for updating the theme (https://github.com/envato/envato-wordpress-toolkit) is redirecting to a newer plugin (https://github.com/envato/wp-envato-market).

It says the plugin is not maintained actively anymore. Hence, our question, which one is safer to use and is the new plugin possible to use for updating the claue theme?

Thank you in advance.

Best,
Team ArtK

[ArtK]

Thanks a lot Harry for your wishes and your complete reply.

We won’t forget about the 5 star rating and review. We promise to take time and write you in themeforest an excellent and <span style=”text-decoration: underline;”>detailed</span> review (we asked our manager to do it and he promised after we finish customization work in 2-3  weeks 🙂 )

We keep in touch.

Best,

Team AK

[ArtK]

Hi Harry 🙂

Thank you for your rapid response!

Everything is clear.

1. Regarding point 4, is there any way to make the whole shop with a right or left side bar?
2. Is it possible to control the look of the shop per category? (like you said, for women category we can assign a specific sidebar)

We are going to customize our shop in the weekend and all this month. If we need any more help, we will make one list with all the points than post a lot here. This might help to save your time with all our questions.

After everything is done, we will put our shop live and write you one of the best reviews as we are really happy with the design, code quality and now your rapid reply 🙂

We also talked with someone who you had helped but he did not give you a good rating in the comments in themeforest. We will write one as you deserve it after your help to him 😉

Have a nice weekend.

Best,

Team AK

[Author]

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