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  • in reply to: Product image not changing on variable product #24186

    Hi Harry πŸ™‚

    Thanks for letting us know. We will report the bug to wocommerce as this is very bad for users πŸ˜‰

    Have a nice day ahead πŸ™‚ We will update this thread once we hear from stripe plugin team.

    Best Regards,

    Team AK

    in reply to: Strange stripe bug and a small design issue #24184
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    in reply to: Strange stripe bug and a small design issue #24181

    Hi,

    I checked your screenshot. You can see the OR between ‘buy now’ and ‘add to cart button’. (please see screenshot. We edited your screenshot and uploaded back)

    This is the bug we want you to notice and as you can see, you can see it too.Β  We cleared browser cache and now we can see what you gave in print screen.

    Can you please make the ‘buy now’ button look better in your theme? Basically, we want everything to be small and equally spaced like in your original theme. We do not like the long buttons and we attached a screenshot of how we want it to look.

    We do not even know why the buy now button is appearing in that place? Either way, it is not matching claue design at all?

    Can you please help fix the issue as presently it is looking very ugly πŸ™

    Best Regards,

    Team Artk

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    in reply to: Strange stripe bug and a small design issue #24166
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    in reply to: Product image not changing on variable product #24165

    Dear Harry πŸ™‚

    Hope you are having a great morning πŸ™‚

    We de-activated the stripe plugin and yes the JS conflict is gone.

    Before we contact stripe plugin author, we wanted to inform you about a small bug.

    Normally, if we use slack arrow (prev/next button to change product image) to change product image, the selection should also change? It does not happen.

    If you observe closely, if you change product image using slick arrow, the selection does not change. Eg: select productΒ  colour red and red image appears. Then press slick arrow and new image appears but product colour attribute is still red.

    Our test customer used product option to select red product. Then he browsed to yellow product using slack arrow and clicked add. As a result red product got added while he thought yellow was added. This can cause legal issues if customer wants refund and we refuse.

    Can you please consider fixing this in the future?

    We also found some issue regarding the image change even with stripe de-activated. We will report to you if we observe them again and document how to replicate. Else, all is ok.

    We will update you what stripe plugin author says and how he proposed to fix issue so that it helps all your other clients. We are using woocommerce stripe plugin and hence I think all your clients will eventually face same issue?

    Thanks a lot Harry for your excellent support πŸ™‚

    Have a nice day.

    Best Regards,

    Team AK

    in reply to: Product image not changing on variable product #24161
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    in reply to: Product image not changing on variable product #24152
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    in reply to: Strange stripe bug and a small design issue #24150
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    in reply to: Strange stripe bug and a small design issue #23680
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    in reply to: Strange stripe bug and a small design issue #23636
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Viewing 10 posts - 71 through 80 (of 181 total)