brent

[brent]

Hi Harry.

I have a few issues, hoping you can help.

1- I’m using an inventory management program (https://www.salesbinder.com/) which is perfect for my needs. It syncs products with Woocommerce. I had a plugin conflict which I was finally able to resolve so things are now syncing exactly as they come from Salesbinder. During the conflict I lost your default products that I was using for testing. Could you send those to be please? I’m assuming I can import them or something. I’m not quite sure how to do this. If you can’t do that it’s okay, i’ll deal with it.

2- How do I show the description area at the top of the page? (see pic)

3- More importantly I need to show the attributes from the Salesbinder products that are synced over (see pic). I added the “WooCommerce Show Attributes” plugin (https://wordpress.org/plugins/woocommerce-show-attributes/) so that the attributes would show up above the price (see settings pic). But they’re not showing. It’s very important that I am able to do this. Is there an issue with the theme because they’re not showing up. Can you help me with this please?

Thanks again!

Brent

FYI: You are by far the best tech support I’ve ever had! Seriously, you’re on top of it and it’s greatly appreciated! Especially for a do it yourselfer like myself 🙂

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Thank you!
Brent

[brent]

Hey Harry can you help me find where I lost my page header on the product detail pages?

Sorry, I must have turned something off. I’m not sure where to add my own header image there.

Thank you,

Brent

Thank you!
Brent

[brent]

Harry how do I get this to read the text from the excerpt and not the the blog post?

Thank you!
Brent

[brent]

Hey harry this contact form in the footer (Newsletter) is not in Contact form 7. Where do I edit that?

Thanks!

Thank you!
Brent

[brent]

Thanks Harry, I’ll check that out in a bit.

I’ve never used this page builder before but I created a post without it and I can not get the page to show a shortened version of the page on the blog with the “Read More” button. I tried an excerpt also and nothing. How do I do that? What am I missing here? You can look on my blog page and see the new post (BRENT WALLACE • FINE GEMSTONE DEALER) here:

https://instockgems.com/blog/

Thank you again!

Thank you!
Brent

[brent]

Thanks for you help Harry. Things are look up 🙂

While I have you I need to change the search form to include the entire site. Should I ask that here or should I open a new ticket? I wasn’t sure what was best for you guys.

Thanks,

Brent

Thank you!
Brent

[brent]

I’m still missing some images. if you look in the media library towards the bottom there are several.

Example: [https://]instockgems.com/wp-content/uploads/2019/04/img-22.png

Thank you!
Brent

[brent]

hey you’re the man!

thank you Harry! I’ll let you know if there’s any other issues. Have a great day!

Brent

Thank you!
Brent

[brent]

like this: <img src(unknown) …

Thank you!
Brent

[brent]

Well I did that and it still doesn’t work.

Here’s an example: I couldn’t get a screenshot of the code but it shows source UNKNOWN. I’VE NEVER SEEN THAT BEFORE…

 

Thank you!
Brent

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