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  • Hi that broke my site sadly πŸ™

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    Thank you very much, that’s good news as that’s always been a troublesome plugin. Thankfully I’ll be removing it soon as the ‘Order Note to Seller’ box (you helped me with layout issues) is going to be replacing the functionality ofΒ WC Fields Factory πŸ™‚

    Thanks for all your help yet again Harry πŸ™‚

    Oh the layout issue with the additional menu…. that was my fault and all solved (sorry!)

    So it’s just finding which plug in uses ‘TimePicker’ now πŸ™‚

     

    Thanks Harry,

    I stayed up all night deactivating plug ins and changing to Storefront theme and finally the layout issues are ok! Phew!

    Thanks for taking a look, I have searched for ‘Timepicker’ in Cpanel but couldn’t find it in any tables. Is there any way I can find this out? (sorry to ask)

    The only layout issue now is the additional menu at the bottom of every page (for all users and all products).

    Many thanks for all your help, I was looking through the forum last night and boy are you busy! So thank you for always helping me too πŸ™‚

    in reply to: How do a client delete his/her account? #20177

    Thanks youΒ Rahim! πŸ™‚

    Hi Harry,

    Yes that’s incorrect. That is the home page image not the image from the vendors shop banner. I’ve obviously used the debugger tool over and over again hoping it eventually pics up the vendor shop banner image. It also says ‘Beautiful Handmade Gifts’ but should have the vendors shop name here, along with their shop description. So now I’m using Claue, every single vendor on the site gets exactly the same image when sharing their own shops on Facebook. Which is awful, as we used to have the vendors banner image, shop name, shop description on the share.

    I previously using the following themes:

    Kleo, Social Marketplace, Storefront and all of these themes displayed the vendors shop details rather than a generic image for all shops and incorrect text.

    Hope that explains it better πŸ™‚

    Karen

    Just noticed there is a No.7 too:

    When user is viewing products with price variations, if they click on the hamburger menu icon nothing happens – it says Javascript Void

    But I’ve just noticed my menu appears right at the bottom under the footer when viewing products with price options (see screenshot)

    Many thanks for your help,

    Karen

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    in reply to: Pending Status not auto-changing to Processing #20153

    Hello, I’ve been having ‘Pending Payment’ against some of my orders too lately. I’ve contacted these customers asking them to complete payment and if anything went wrong at checkout but not one has come back to me to help me understand whats happened. I’m wondering if they have attempted to pay via card in the Paypal screen and something has started to go wrong Paypals end. I’ve never had this before Feb, so there is a possibility it’s when I changed to Claue, but I can’t see how a theme would affect that unless it’s affecting checkout on some customers screens. Sorry I don’t have an answer for you, I’m scratching my head about it too.

    in reply to: How do a client delete his/her account? #20152

    Hi Marjolein,

    I’ve heard that on 15th May WordPress will issue an update which will be GDPR compliant, so I’m hoping that means our users can delete their own accounts.

    πŸ™‚ Karen

    Hi Harry sorry ignore that! It seems to make the image small only when there are a lot of products listed. I was looking at a vendor account that only had a few products, so the images displayed the right size, but on checking another account with lots of products the image is still tiny.

    Thanks,

    Karen

Viewing 10 posts - 61 through 70 (of 170 total)