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Viewing 10 posts - 1,161 through 1,170 (of 1,457 total)
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  • in reply to: permalink with kb categories #5005

    I have just found a plugin to do that without edit code in theme, I have installed and config for you, please check. Your link will like this

    http://support.webba-booking.com/knowledge-base/system-options/week-starts-on/

    in reply to: permalink with kb categories #5003

    I was just wondering.

    Please install the child theme, I will adjust this function for you

    in reply to: permalink with kb categories #5001

    Hi Eric,

    What happens if that post in more than one category?

    in reply to: Full width image home page lost #4999

    Hi,

    I saw the raw code in the image which you sent above, It does not have any images background, Can you please try to upload a new image in the Design Options tab and send us raw code in Classic Editor mode.

    Or please provide me Teamviewer ID, our team will connect to your PC to debug this issue.

    Foster

    Hi Kristie,

    Could you please give us more detail about this issue? a screenshot describe would be great for us to check

    Thanks

    in reply to: Problem uploading file on individual product page #4974

    BTW, I saw the images on your size is very big (about 1MB / image), it’s not necessary, it will make your website slowly, so if possible, please optimize them before upload

    in reply to: Problem uploading file on individual product page #4973

    Hi,

    We have fixed problem with blog thumbnail for you, please check.

    in reply to: Problem uploading file on individual product page #4882

    Why would I change back to my old theme again and break my website again, when I already said that the old theme is working fine and that Claue is causing the issue? Why would I repeat a step when I already completed this step? I want to move forward, not backwards.

    1. I mean you try this action on ANOTHER SITE if you have. I’m really want to reproduce this issue, but I can’t

    2. Regarding Jetpack, I will use another solution for the plan B, you don’t need to remove it.

    So – you’re saying Claue will only operate on websites where the speed is slow and images are hosted on the webserver – therefore Claue theme will end up hurting our google rank just to get the Claue theme to function properly. In other words – if we want to rank in google search engines – we better go buy a better Theme that is capable of working with ALL of Woocommerce and ALL of Woocommerce’s Plugins, including all of WordPress Plugins like JetPack that helps e-commerce themes run faster (which WooCommerce supports Jetpack btw just because it helps e-commerce stores run faster).

    3. I don’t say that, I just want to describe for you the problem

    anw, We are sorry for the issue you having with it, We are always willing to listen to customer feedback and improve our product. Please stay tuned, we will fix the problem for you ASAP and will inform you when it done.

    in reply to: Problem uploading file on individual product page #4870

    Hi,

    Problem with featured images on blog page caused by Jetpack plugin, this one http://take.ms/pHXAN , It changes your image link, something like this https://i1.wp.com/www.fallfordesign.com/wp-content/uploads/2016/12/christmasvacationsale-01.jpg?fit=2700%2C3300&ssl=1

    So our script can’t crop the image with the non-standard links. If you want to keep this plugin, I will provide you another solution.

    Regarding the issue with switch theme, that’s a strange issue, I have tested many times on our local dev site, it still working normally, Could you kindly check once again on the another site?

    in reply to: Problem uploading file on individual product page #4838

    Hi,

    I have saw the demo of your old theme, it does not have Add to cart Ajax function, Could you please give me more detail your mean?

    Regarding issue switch theme, What did you do step by step? I want to know that to improve our product

    At this moment, please disable Ajax add to cart function in product detail, we are still finding the solution to handle this case.

    Hope you understand.

    Best regard,

    Foster

Viewing 10 posts - 1,161 through 1,170 (of 1,457 total)