Foster

[Foster]

Hi,

First of all, we are sorry for the inconvenience. But I’m really confusing the problem. Could you describe the problems you are having with it? the version of theme, version of that plugin etc… and please provide us a temporary admin account to check this problem on your site

[Foster]

Hi there,

I have just checked on your site, everything is still working normally, can you please give me more detail about this issue? A screenshot or video record would be great for me to solve this problem

Thanks

– Foster

[Foster]

I saw it, let me to check your problem right now

[Foster]

Hi,

Could you please give us a temporary admin account and website URL to check?

[Foster]

Thank you for your suggestion, we will check and improve it

[Foster]

Hi,

Could you please provide us your website URL to check? because I have just checked on my dev site, it still working normally

[Foster]

Hi,

Please remove all Pin Maker sample item (installed when installing sample data) if you see this problem again.

 

– Foster

[Foster]

Hi dsharma7,

Next time, please create issue in this forum http://support.janstudio.net/forums/forum/themes-support/gecko/

Thanks for your cooperation.

– Foster

[Foster]

Hi there,

This problem was solved, please check

Thanks

– Foster

[Foster]

Hi Sajid,

Your problem was solved, please check

 

– Foster

[Author]

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