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Hi Michal,
For this case, could you please give us a temporary admin account? We will check and help you solve this problem
– Foster
April 8, 2017 at 4:53 pm in reply to: Not updating mini cart when add product to shopping cart from product detail pag #2938Hi Rico,
This problem caused by WooCommerce 3.0. Please download the previous version here and downgrade on your site: https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip
If you have any difficulties, please let me know, I will do it for you.
BTW: We have submitted a new version to compatibility with WC 3.0, And waiting approve from Themeforest, If you can wait, Please ignore above message
– Foster
April 8, 2017 at 4:44 pm in reply to: Not updating mini cart when add product to shopping cart from product detail pag #2936Hi Rico,
For this case, please give me temporary admin account, I will check and help you solve this problem
Hi Marcus,
Many thank for explaining more about this problem, We are trying to reproduce it, we will inform you when finding something
Best regard
Foster
Hi tyboris,
Did you install our theme on the online web server or your local web server?
If case 1, please give us your website URL and temp admin account, we will check and help you solve this problem
If case 2, please give us your software or local web server which you used
Thanks
– Foster
April 7, 2017 at 8:06 pm in reply to: loops for pages for knowledge base and videos don't work #2906Great to hear that. If you have any other problems please contact us again
– Foster
April 7, 2017 at 4:46 pm in reply to: Unable to add items to cart and no display of products on page #2900Hi sabrinanhm,
This problem caused by WooCommerce 3.0, we are hard working to make compatible with it, So please DON’T upgrade WC to 3.0 at this moment. Please download the previous version here and downgrade on your site: https://downloads.wordpress.org/plugin/woocommerce.2.6.14.zip
If you have any difficulties, please let me know, I will do it for you.
BTW: A new version includes bug fixes with WC 3.0 will be released within this week, please stay awaited. Sorry for the unwanted inconvenience
Hi bezahlbar,
Thank you for your information, I will consider with my team to improve Ajax add to cart function
For next with display search icon on mobile please add this custom CSS code to Theme Options https://pastebin.com/LneizSug
Last question: please use this https://pastebin.com/pDLg3t35
– Foster
April 7, 2017 at 4:32 pm in reply to: loops for pages for knowledge base and videos don't work #2898Hi Eric,
Thank you for purchased our theme, For this case you don’t need to create page with that name, you just need to add category for each knowledge base, like this http://take.ms/cafrd
– Foster
Hi,
I have just change the setting of WPML http://take.ms/a9lXd, It working fine now, is it ok for you?
Change from https://si.hanksome.com/ to https://hanksome.com/sl/
- This reply was modified 7 years, 9 months ago by Foster.
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