Foster

[Foster]

Hi,

I have just checked, everything is fine http://take.ms/4oDET. Could you please explain a little bit more? etc: the browser, OS…

[Foster]

Hi,

I have fixed the problem with popup newsletter for you, please kindly check again. This is the example http://take.ms/kpIit

Cheers,
Foster

[Foster]

Hi,

Please update the row setting like this http://take.ms/M8IJC

Cheers,
Foster

[Foster]

Hi Marjolein,

Harry is away now, Foster here! I’m sorry for the unwanted inconvenience. I have to take a look at this conversation between you and Harry and I confirmed the product gallery has a problem, It may be caused by the latest version of WC. Please kindly stay tuned, we will fix it ASAP.

[Foster]

Can I upgrade your WooCommerce to the latest version?

[Foster]

Let me check the problem right away, please stay tuned with us. I will get back to you soon with any updates on this.

[Foster]

Hi,

Harry is away now. I’m Foster from the support team, I’m happy to help you with this. This problem does not relate our theme. It seems caused by Visual composer plugin. Because I tried to deactivate all plugin and keep WooCommerce and VC activate. After that, I activate the WordPress default theme (Twenty Seventeen) and it has the same problem.

So for this case, please use the custom shortcode as the suggestion of Harry, my teammate. Also please try to contact with VC to report this problem with us.

Hope you understand.

[Foster]

Hi,

Please refer our documentation here http://janstudio.net/claue/document/#menu-badge

[Foster]

No, It’s not related to child theme.

If you modify a theme directly and it is updated, then your modifications may be lost. By using a child theme you will ensure that your modifications are preserved. That’s the effects of child theme

[Foster]

Hi,

How can you add the image size guide in Arabic language?

[Author]

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