Forum Replies Created

Viewing 10 posts - 391 through 400 (of 1,457 total)
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  • November 21, 2017 at 10:14 pm in reply to: Forum #13698
    Foster

    Hi,

    1.You mean the plugin did not work in our modal?

    2.We are investigating the issue, please wait a moment.

    3.You mean: Disable them in the backend?

    November 21, 2017 at 10:04 pm in reply to: Major Issue of Claue's incompatibility with AliDropship plugin/ Erroneous coding #13695
    Foster

    Hi,

    You mean you want to display color swatch like this style http://take.ms/aBC93 ?

    November 21, 2017 at 9:45 pm in reply to: Major Issue of Claue's incompatibility with AliDropship plugin/ Erroneous coding #13692
    Foster

    Thank you, let me check the problem right away. I will get back to you soon with any update on this. Please stay tuned.

    November 21, 2017 at 9:44 pm in reply to: Product Image/Gallery Image problem #13691
    Foster

    Hi,

    Could you please give me the link to that product to take a closer look at this issue?

    Thank you

    November 21, 2017 at 9:35 pm in reply to: Responsive not working good on mobile phone #13689
    Foster

    Hi,

    Foster from support team is here, We are so sorry for the late response. I have checked, I couldn’t see the problem as you said above. Could you please take a screenshot to describe it?

    Thank you

    November 21, 2017 at 9:24 pm in reply to: Ordes tracking page #13687
    Foster

    Hi,

    Could you please provide me a temporary admin account to take a closer look on this issue?

    November 21, 2017 at 9:22 pm in reply to: Forum #13686
    Foster

    Hi,

    I have fixed the forum badge problem. It caused by your custom function to change the role name. If you want to change the image and role, please find function jas_helpdesk_child_bbp_custom_role() in functions.php file of child theme.

    Thank you and let me know the next step.

    November 21, 2017 at 9:09 pm in reply to: Forum #13685
    Foster

    Thank you, I will check the problem right away. Please kindly stay awaited.

    November 21, 2017 at 9:02 pm in reply to: Search tool unefficient #13683
    Foster

    Hi Orlane,

    The search function based on WordPress native code, we don’t custom anything. You can add a default Widget Search of WordPress and check with that keyword. You can try this plugin to improve search function https://wordpress.org/plugins/relevanssi/

    Thank you

    November 21, 2017 at 8:52 pm in reply to: Forum #13682
    Foster

    Hi,

    Please calm down, There is the time zone difference and we respond slowly during weekends. Please accept my request one again, I will help you solve all above problems.

     

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Viewing 10 posts - 391 through 400 (of 1,457 total)
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