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  • Hey Foster,

    I created an account for support to Harry that is still active. Please let me know if you would like me to re-send over.

    Thanks.

    Hey Foster,

    I have the correct settings in the Claue Theme Options.

    • The issue is the loading sequence for the CSS files.

    Please see attached for some images of the settings. Any help on this will greatly be appreciated as we do not have the ability to customize our theme options. I will do some testing on font-sizes as well, but for now the colors are not working.

    Thanks in advance.

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    Hey Harry,

    Thank you so much for your assistance and patience with us, much appreciated.

    Is it possible to hop on a quick call?

    I have 2 questions that are a little tough to explain via text. Attached you will find the below:

    1. Claue => Theme Options => Color Scheme settings
    2. CSS rendered styles within the browser

    The issue seems to be the loading sequence.

    Please let me know if you have any questions, thanks.

     

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    Hey Harry,

    I made a local shell with the same settings and it works as it should. Not sure what is happening now with the color scheme settings.

    Also, I am seeing a staggering load behavior on the shop page.

    The issue is below: Shop page hidden due to development.

    • Products load first.
    • Left side-bar with categories load and pushes products to right.

    Is there any way to optimize this as the loading seems slow and staggered.

    Any help on this will greatly be appreciated.

    Thanks in advance.

     

    Hey Harry,

    Any thoughts or resolution on this issue?

    Please keep me updated as I am unable to hand this off to editors because they cant create custom colors within Claue => Theme Options => Color Scheme.

    Thanks again.

    Hey Harry,

    Currently installed is what I downloaded from Claue theme. This includes the following:

    • Claue Theme
    • Claue Child Theme (activated)

    They both have a style.css file in them, which is standard.

    This issue is that the styles coming from the parent theme is overriding the styles set in the Claue => Theme Options => Color Scheme (dashboard).

    Let me know if you need anything else.

    Thanks.

     

    Hey Harry,

    I did some additional testing on the site and I see the below is not working from the Claue => Theme Options => Color Scheme.

    • Main Menu Hover Color – overwritten by claue/style.css
    • Footer Link Hover Color – overwritten by claue/style.css
    • Product New Badge Background Color – overwritten by claue/style.css

    Hopefully, this helps aid the process.

    Also, I disabled my custom css styles that override these links (using !important) so it should not conflict with the theme.

    Thanks.

    Hey Harry,

    The credentials sent over has Admin permissions. Not sure if you need Super Admin permissions, but the site in question is WR1 Inc.

    • I will disable the custom css-styles in that sites child-theme, thus enabling the functionality in theme-options dashboard from Claue (which are not working).

    Please let me know if you need anything else.

    Thanks.

     

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    Hey Harry,

    I am using the child-theme for Claue and unable to see my color changes in the Claue => Theme Options => Color Scheme.

    This issue is below:

    • I am able to add my custom color in the dashboard, but on front-end the parent style sheet is overriding the color set in the dashboard and remains the blue color from the parent theme.

    Any help on this will greatly be appreciated.

    Thanks in advance.

Viewing 10 posts - 11 through 20 (of 20 total)