Home Forums Themes Support Gecko 500 Server Error after plugin installation

This topic contains 18 replies, has 2 voices, and was last updated by  Harry 1 month, 1 week ago.

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #7668

    Hi, I have just installed Gecko yesterday, everything was fine until I installed the plugins and this error occurred “A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again.”

    #7672

    Hi,

    Could you tell us you hosting information:

    Server Requirements

    – PHP version
    – MySQL version

    Did you contact with your hosting supporter for help?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #7676

    My hosting meets all these requirements.

    #7681

    Could you send us FTP account as private reply. We need to take a look before give you suggest.

    Thanks

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #7705
    This reply has been marked as private.
    #7724

    All sorted now. Thanks

    #7728

    Sorry i still do not do anything, is your issue fixed?

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #15831

    Hi, please how can I change the menu background colour?

    How can I change the background colour of the footer where the copyright is?

    Please see the attached print screen. I want the footer and the menu to have like a red background colour.

    Thank You

    #15834

    Hi Shayo,

    1. For header top background color please go to JanStudio > Theme Option > Color Scheme > change header background color

    2. For background of copyright text please add custom css code in JanStudio > Theme Option > General Layout > Custom CSS

    .footer__bot {
    	background: red;
    	position: relative;
    z-index: 10;
    }

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #15864

    Hi,

    You can change font size on top menu by go to MegaMenu and change font size.

    Best regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34900
    This reply has been marked as private.
    #34907

    Hi,

    I check your site the version of theme and other plugins outdated while WooCommerce is latest version.

    Please update theme to latest version http://support.janstudio.net/forums/topic/updating-the-theme/ and update plugin in Appearance > Install plugins.

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34911

    Thank you, the theme is updated and all plugins are updated except  WPBakery Visual Composer which won’t update. The issue is still there or can it be because of WPBakery Visual Composer that kept on failing to update?

     

     

    #34912

    Hi,

    Please click on this link to update plugin https://prnt.sc/qkbmd1

    Kind regards

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #34914

    Thank you, Your plugins are all up to date. Your themes are all up to date. The case is worst no, no products is showing, before few were showing but not all but now none showing up even though it says “Showing 1–8 of 96 results” please see store link https://www.flavourbites.co.uk/?post_type=product

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