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    • July 16, 2016 at 10:15 am #76
      Harry

      Importing Demo Content

      After activating the theme, there’ll be suggested plugin listed at the top (if there aren’t, you can go to ‘Appearance > Install Plugins’ section as well ).
      Try installing and activating these following plugins ( as it effects the importing process ). You can also install all suggested plugins at this step as well.

      import-sample-data

      Then, go to ‘JanStudio > Install  Sample Data > Choose Layout > Import Demo Data’

      Follow the steps mentioned on the screen, then, you’ll get the site like the demo 🙂

       

      • This topic was modified 3 years, 11 months ago by Harry.
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      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 18, 2016 at 3:07 am #598
      ashleigh.allwood

      I’m having difficulty importing the sample data. The ‘Gecko Sample Data’ tab does not show in my ‘Appearance’ menu. I have tried adding the ini_set(‘memory_limit’,’128M’); to line 2 in function.php but this doesn’t change anything. Please can someone advise? I am using a local server.

    • October 18, 2016 at 9:01 am #599
      Harry

      Hi Ashleigh,

      Sorry for inconvenience you have.

      We update our theme so you can find Gecko Sample Data menu in JanStudio > Install Sample Data.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 20, 2016 at 3:05 am #809
      jorg_1005
      This reply has been marked as private.
      • November 20, 2016 at 9:29 am #810
        Harry

        Can you send us temporary admin account and your website link as private, we will take a look and help you solve your problem.

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 22, 2016 at 9:59 am #854
      jorg_1005
      This reply has been marked as private.
      • November 22, 2016 at 11:03 am #867
        Harry

        Can you send us your website link

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 22, 2016 at 11:07 am #868
      jorg_1005
      This reply has been marked as private.
      • November 22, 2016 at 11:18 am #870
        Harry

        I try account you sent but can’t access. Can you try it again.

        Regards!

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 22, 2016 at 11:43 am #873
      jorg_1005
      This reply has been marked as private.
      • November 22, 2016 at 11:56 am #876
        Harry

        I helped you import Furniture demo. If you want change demo you can go JanStudio > Install Sample Data > Choose Layout

        Regards!

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 22, 2016 at 12:04 pm #877
      jorg_1005

      Awesome, thank you so much. May I know what the issue was?

      • November 22, 2016 at 4:38 pm #878
        Harry

        I don’t see any problem. I only did like normal as our tutorial 🙂

        Regards!

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 4, 2017 at 12:18 am #2243
      ndinhphi

      Hi,

      I can’t import  Furniture demo on my local, I get error “500 Internal Server Error” as image bellow.  Please help me. Thanks.

    • March 4, 2017 at 12:47 am #2244
      Harry

      Hello Phi,

      Thank you for purchase!

      Can you send us Teamviewer ID and pass as private reply. We will take a look and help you solve.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 4, 2017 at 4:08 am #2245
      alanp910

      I have imported and installed sample data for the Fashion theme. There seems to be a bug where on the page load, the masthead banner appears for 1 second and then disappears and becomes only a placeholder. Any idea of where I can and how I can fix this.

       

      Thanks,

      Alan

    • March 4, 2017 at 9:23 am #2247
      Harry

      Hi @alanp910

      Can you send us your site url and temporary admin account as private reply. We will take a look and help you solve problem.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • March 5, 2017 at 1:42 am #2260
        alanp910
        This reply has been marked as private.
    • March 5, 2017 at 10:52 am #2261
      Harry

      @alanp910: I helped you remove place holder image overlay. You can change master head image by follow screen shot

      1. Edit row

      2. Open Design Option tab

      3. Upload background

      https://monosnap.com/file/N4cHjjeqcWkgUqhMiBSoez1v345mqS#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 12, 2017 at 4:16 am #3073
      Lito78

      I installed the theme successfully but there were no images/photos.

      Also, there were 2 theme files: claue.zip, claue-child.zip. No mention in the documentation how to install them.

      Thanks.

       

    • April 12, 2017 at 8:41 am #3083
      Harry

      Hi Lito,

      Thank you for purchase!

      1. After import demo content the images will be replace by place holder image or link from our server because the license and copyright of images we don’t have permission to distribute.

      2. There are 2 files:

      claue.zip – this is core theme all function like on our demo will run with core theme

      claue-child.zip this is extend from core theme, this help you override function, style, layout of core theme and in future you can  update core theme without losing your customize code

      You can read this article for more http://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • April 15, 2017 at 2:24 pm #3198
      hazelchow

      Hi, When I imported the sample data, the images are not showing. Please help

    • April 15, 2017 at 2:35 pm #3199
      Harry

      Hi Hazelchow,

      Thank you for purchase!

      After import demo content the images will be replace by place holder image or link from our server because the license and copyright of images we don’t have permission to distribute.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 9, 2017 at 6:48 pm #3856
      pamila
      This reply has been marked as private.
      • May 9, 2017 at 6:54 pm #3858
        Harry

        Hi Pamila,

        Thank you for purchase.

        Can you send us your site url and admin account as private reply. We will take a look and help you solve your issue.

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 9, 2017 at 7:05 pm #3861
      pamila
      This reply has been marked as private.
    • May 9, 2017 at 7:12 pm #3862
      Harry

      Hi, i helped you imported sample data. Now you can change with your content.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • May 19, 2017 at 7:59 pm #4323
      nicoline

      Is there a way to get the layout without having to pull in all the sample data? I have 100 variable products in my existing shop and it overwrites EVERYTHING. I pulled it back through my backup.
      I chose this theme for the look and the premade design. Can I use without losing my current images, posts and products??

      • May 19, 2017 at 8:34 pm #4329
        Harry

        Hi Nicoline,

        Thank you for purchase? Could you tell us with theme you are using (Claue or Gecko)?

        We will send you .xml file you can import via Tools > Import > WordPress > Import

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

        • May 19, 2017 at 8:38 pm #4330
          nicoline

          Hi Harry,

          I am using Claue.

          That would be great!

    • May 19, 2017 at 8:55 pm #4331
      Harry

      Hi Nicoline,

      I please download attach file and follow this video https://www.youtube.com/watch?v=YTRvY-x8hhU

      Best regards

      • This reply was modified 3 years, 1 month ago by Harry.
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      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 6, 2017 at 5:39 pm #5106
      luv12

      Hi,

      I purchased Claue Theme today. After uploading theme on WordPress I could not find any option such as Janstudios to import demo site.

      Please see the screenshot below. Would appreciate your help.

      • June 6, 2017 at 5:42 pm #5107
        Harry

        Hi Luv,

        Thank you for purchase,

        You can find Import Sample Data menu after install all recommend plugins by navigate to Claue > Import Sample Data.

        Best regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

        • June 6, 2017 at 7:37 pm #5114
          luv12

          Thanks! It worked 🙂

    • June 9, 2017 at 3:06 am #5210
      josephbrewster
      This reply has been marked as private.
      • June 9, 2017 at 9:45 am #5218
        Harry

        Hi Joseph,

        Thank you for purchase.

        After import sample data you change replace with your image.
        You can remove all broken images by follow this screen shot https://monosnap.com/file/Ch3F8tI2DLFls03HvDxp5WRxEO1az1#

        Best regards

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • June 15, 2017 at 3:17 am #5441
      aborringcz
      This reply has been marked as private.
    • August 11, 2017 at 4:47 am #8082
      Julia_H

      Hi there are missing images after I install the demo content, do you know why this is?  Need this answered ASAP.

       

      Thank you,

      Julia.

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