Home Forums Themes Support HelpDesk Knowledge Base – No List of Articles

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  • #715

    Howdy,

    I just purchased your awesome HelpDesk theme, and installed the theme demo data. For some reason, the list of Knowledge Base articles DO NOT appear on the /knowledge-base/ page as they do in your demo at http://janstudio.net/helpdesk/knowledge-base/

    I’ve reset and regenerated Permalinks to no avail.

    Did I miss something?

    #717

    Hello,

    Thank you for purchase and using our theme!

    Can you send us your website link and temporary admin account as private reply. We will take a look and help you solve your problem.

    Best regards!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    #718

    Hey! Thanks for the rapid response – as it turns out, all I had to do was add the Categories for Videos and Knowledge Base, and the stuff populated.

    Thanks!

    #719

    I glad to hear you resolved your issue.

    Feel free contact us again if you need more assist.

    If you love our theme and support, pls help us rate for our theme at https://themeforest.net/downloads that will help us in sale.

    Thank you very much!

    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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