Home Forums Themes Support Claue Migrating to Claue on a live site

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This topic contains 79 replies, has 2 voices, and was last updated by  netmined 5 months, 1 week ago.

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    We have just purchased the Claue theme to install on a current online store which we have. That store is live, it runs on the Blanco theme from 8theme.

    Given that the store is live, we need to convert it from Blanco to Claue with as little disruption and issues as possible. Because of this, we also do not want to import all of the sample demo data during installation as this would likely cause more issues than necessary.

    We will set up a staging site on our server and Claue will be set up on this before it is pushed live.

    On a different site where we installed Claue we noticed that when we installed it without the demo data, a lot of the layout was missing and we couldn’t add it easily to make it look like the demo we wanted.

    Do you have a step by step guide of how to install certain parts or layouts of the Claue theme without also installing all of the other sample data?

    Alternatively, if we advise which layouts and sections we are looking to set up, can you send us information on how to install just these?

    Also in general, when migrating to Claue from other Woocommerce themes (such as Blanco), is there anything we need to be aware of about Claue which could cause issues?

    Many thanks in advance.

    This reply has been marked as private.

    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio


    Hi Harry,

    Many thanks for sending that attachment. Aside from the sample page layout, how can we get the other structure of the Claue theme (menus, headers, footers etc.) without doing the full demo import? Is there any other other way to add these separate elements – say through the WP Bakery Page Builder?

    On the Claue documentation it states that a full demo import will remove all of the old data on the site. Will the same happen if we do an import of some parts of it only – like the sample page layout?

    Many thanks again.



    Hi Netmined,

    1. The menus and header you can change in Claue > Theme Option > Header

    2. For footer, please send me your site. I will help you setup

    3. All other elements on homepage you have to use PageBuilder that contain in .xml file i attached in prev reply.


    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio


    Hi Harry,

    Many thanks for your reply and the offer to help set up the footer – that would be much appreciated.

    We now have the theme uploaded and active on our staging website. The staging url and password details are below so you can get in.

    We have not uploaded the extra zipped file yet just in case. We’re worried about this importing the sample data as well.

    Essentially, what we are after to try to set up is the Home 4 Layout on the front page (the product categories one), with the shop left sidebar layout and product detail layout with the product thumb on the right. The header as header 4 in the demo and the footer layout as per the demo homepage on Home 4 Layout is fine.

    Not sure how we go setting this out with page builder. Is there some documentation you can point us to which outlines this step by step.

    This reply has been marked as private.


    1. I help you add sample layout of home page 4 for your staging site. Please change with your content

    2. For header layout, footer layout, category layout and product page layout, please change in Claue > Theme Option.

    You also need contact to your hosting support to help you update PHP version, it now your site running on outdated version http://prntscr.com/losend


    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio


    Hi Harry,

    Many thanks for adding the sample home layout, much appreciate it.

    Regarding the PHP version – which one is the absolute minimum we need to run Claue theme well, so that we can ask Siteground for this.

    Lastly, you mentioned earlier that we will need your help to set up the footer. Can you let me know what elements we can set up by ourselves? It will help us save hours on trying to figure it out ourselves.

    Thanks again!



    1. For PHP version, please ask theme update to version 7.2 or minimum is 5.6.x

    2. For footer.
    – Footer#1,#5 I added custom HTML
    – Footer#2,#3, #4 I create menu in Apperance > Menus link to page and use Custom Navigation to assign menus i created


    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio


    Hi Harry,

    Many thank for the info and the extra work on the footer, that has really helped.

    We have updated PHP to version 7.2 as suggested and will work on adding the rest.

    If you don’t mind, we would like to leave the thread open for an extra few days as we are currently doing the conversion on the staging copy (just in case any issues come up).

    Thank you again!


    Hi Harry,

    Unfortunately when upgrading to PHP 7.2 it appears that the site is broken, you can see the result by going to https://staging1.1950sglam.com/.

    PHP is reporting the following error/s with a stacktrace

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/findconv/staging/1/wp-includes/post-template.php on line 284

    Fatal error: Uncaught Error: [] operator not supported for strings in /home/findconv/staging/1/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:82 Stack trace: #0 /home/findconv/staging/1/wp-content/plugins/LayerSlider/wp/shortcodes.php(155): include() #1 /home/findconv/staging/1/wp-content/plugins/LayerSlider/wp/shortcodes.php(48): LS_Shortcode::processShortcode(Array) #2 /home/findconv/staging/1/wp-includes/shortcodes.php(319): LS_Shortcode::handleShortcode(Array, ”, ‘layerslider’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/findconv/staging/1/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(layers…’, ‘do_shortcode_ta…’, ‘[layerslider id…’) #5 /home/findconv/staging/1/wp-content/plugins/js_composer/include/helpers/helpers.php(236): do_shortcode(‘[layerslider id…’) #6 /home/findconv/staging/1/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column_text.php(31): wpb_js_remove_wpautop(‘<p>[layerslider…’, true) #7 /home/findconv/staging/1/wp-content/plugi in /home/findconv/staging/1/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 82

    Here is the system report

    ### WordPress Environment ###

    Home URL: https://staging1.1950sglam.com
    Site URL: https://staging1.1950sglam.com
    WC Version: 3.5.2
    Log Directory Writable: ✔
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.12
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.59.0

    SUHOSIN Installed: –
    MySQL Version: 5.6.40-84.0-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.5.2
    WC Database Prefix: h4e_
    MaxMind GeoIP Database: ✔
    Total Database Size: 36.22MB
    Database Data Size: 24.52MB
    Database Index Size: 11.70MB
    h4e_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    h4e_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    h4e_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    h4e_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB
    h4e_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB
    h4e_woocommerce_order_itemmeta: Data: 0.28MB + Index: 0.31MB
    h4e_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    h4e_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB
    h4e_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    h4e_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB
    h4e_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    h4e_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    h4e_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    h4e_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    h4e_commentmeta: Data: 0.02MB + Index: 0.03MB
    h4e_comments: Data: 0.19MB + Index: 0.17MB
    h4e_layerslider: Data: 0.14MB + Index: 0.00MB
    h4e_links: Data: 0.02MB + Index: 0.02MB
    h4e_options: Data: 7.48MB + Index: 4.14MB
    h4e_postmeta: Data: 5.52MB + Index: 5.03MB
    h4e_posts: Data: 9.52MB + Index: 0.81MB
    h4e_revslider_css: Data: 0.13MB + Index: 0.00MB
    h4e_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
    h4e_revslider_navigations: Data: 0.02MB + Index: 0.00MB
    h4e_revslider_sliders: Data: 0.02MB + Index: 0.00MB
    h4e_revslider_slides: Data: 0.02MB + Index: 0.00MB
    h4e_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
    h4e_smartgoogleadwords: Data: 0.02MB + Index: 0.00MB
    h4e_termmeta: Data: 0.09MB + Index: 0.13MB
    h4e_terms: Data: 0.11MB + Index: 0.11MB
    h4e_term_relationships: Data: 0.20MB + Index: 0.13MB
    h4e_term_taxonomy: Data: 0.09MB + Index: 0.11MB
    h4e_usermeta: Data: 0.19MB + Index: 0.19MB
    h4e_users: Data: 0.02MB + Index: 0.05MB
    h4e_wc_download_log: Data: 0.02MB + Index: 0.03MB
    h4e_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    h4e_yith_wcwl: Data: 0.02MB + Index: 0.02MB
    h4e_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB

    ### Post Type Counts ###

    attachment: 1958
    customize_changeset: 3
    ethemeframework: 8
    mc4wp-form: 1
    ml-slider: 2
    nav_menu_item: 26
    o-discount: 1
    page: 22
    paypal_ipn: 12
    post: 14
    product: 369
    product_variation: 441
    pt_view: 1
    revision: 771
    shop_coupon: 36
    shop_order: 150
    shop_order_refund: 1
    tt_font_control: 1
    vc_grid_item: 2
    wpcf7_contact_form: 1
    wpephpcompat_jobs: 8
    ywrac_cart: 15

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (17) ###

    LayerSlider WP: by Kreatura Media – 5.5.0
    The SEO Framework: by Sybre Waaijer – 3.1.4
    Autoptimize: by Frank Goossens (futtta) – 2.4.2
    Claue Addons: by JanStudio – 1.1.5
    Cloudflare: by John Wineman
    Furkan Yilmaz
    Junade Ali (Cloudflare Team) – 3.3.2

    Contact Form 7: by Takayuki Miyoshi – 5.0.5
    Pixel Cat Lite: by Fatcat Apps – 2.4.0
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.7
    WPBakery Page Builder: by Michael M – WPBakery.com – 5.5.5
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    MailChimp for WordPress: by ibericode – 4.3.1
    PayPal for WooCommerce: by Angell EYE – 1.5.3
    WC Password Strength Settings: by Daniel Santoro – 2.0.2 – Not tested with the active version of WooCommerce
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5
    WooCommerce: by Automattic – 3.5.2
    WP Super Cache: by Automattic – 1.6.4
    YITH WooCommerce Wishlist: by YITH – 2.2.5

    ### Settings ###

    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop base: #2642 – /dresses/
    Cart: #6 – /cart/
    Checkout: #7 – /checkout/
    My account: #8 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Claue
    Version: 1.5.1
    Author URL: http://www.janstudio.net
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: –

    Thanks again!


    Hi Netmined,

    1. This issue with WordPress on PHP 7.2

    Please download attach file at http://support.janstudio.net/wp-content/uploads/2018/11/post-template.php_-3.zip extract and replace in yoursite_root/wp-includes/post-template.php

    2. The issue related to plugin LayerSlider on PHP7.2, please try fix 1 if issue 2 still there please contact to plugin author LayerSlider.


    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio


    Hi Harry,

    Apologies for the late reply and many thanks for sending through the fir, it worked.

    Wordpress 5.0  (Gutenberg) has just been rolled out. Are we safe to update our WP to this – will Claue work with Gutenberg?

    Thanks in advance for your reply.


    Alternatively, will the theme work on WP 5.0 with the Classic Editor plugin installed? (apparently this plugin will be made available until 2021).



    It now our theme still work well with WordPress 5.0 with the classic editor. Or you can use this plugin to disable Gutenburg https://wordpress.org/plugins/disable-gutenberg/


    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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