Need 2 knowledge base modules?

[hostingames]

Hi Foster,

I’m talking about the message here; http://support.janstudio.net/forums/topic/we-need-2-knowledge-base-modul/

To have the same thing, I have to install the plugin here? https://wordpress.org/plugins/echo-knowledge-base/

Can you clone the original kb plugin in the theme?
Send me the files you have edited, to have the same thing

How can we make two different knowledge base working at the same time?

please help…

Thanks!

[hostingames]

Hi,

Why we received no response from you 3 days, 4 hours ago

Thanks!

[Harry]

Hi hostingames,

Sorry because miss your topic.

Foster now in vacation.

Please download attach plugin and replace plugin helpdesk-addon

Best regards

Attachments:

You must be logged in to view attached files.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

thank you dear friend

Should I install the plugin here? https://wordpress.org/plugins/echo-knowledge-base/
to make it work

[Harry]

Yes, you need install this plugin too to make it work.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hello ,

I see on the admin panel but, the model panel is not sizable.
and post link error:

I changed the permalink in the theme option, I’m also going to Settings> Permalink and I click save.

I deactivate the plugin, to have a solution

Thank you

[hostingames]

I delete the plugin here https://wordpress.org/plugins/echo-knowledge-base/
Because it does not work

So I replace for nothing, the helpdesk-add-on plugin for the one you gave?
Should we also remove the helpdesk-add-on plugin, to go back to the previous version?
Or the version you sent can work without the plugin here? https://wordpress.org/plugins/echo-knowledge-base/

So I do not have the previous version of the helpdesk-add-on plugin?

[Harry]

Hi,

If you don’t use plugin https://wordpress.org/plugins/echo-knowledge-base/ please helpdesk-add-on plugin and reinstall in Appearance > Install plugins.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

On the FAQ page, on accordion how to

What I would like to do is, by clicking on a question it automatically closes the others that are open.?

[Harry]

This reply has been marked as private.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

thanks a lot for your help

Question: I delete the plugin here https://wordpress.org/plugins/echo-knowledge-base/

What I would like to do is, only have this style here:
Without having to install the plugin
For the knowledge base,
Why not integrate this for the next update?

https://ps.w.org/echo-knowledge-base/assets/screenshot-2.jpg?rev=1750463

[Harry]

Hi,

You mean the tab for knowledge base page?

This style not attractive, we will integrate this feature for next update if have more than 5 requests.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

1) YES I mean the tab for the knowledge base page?
with the drawing
Need to please

2) Some other plugin our your theme is overriding the “wp_new_user_notification” function!

Please do a full text search on your complete plugin & theme folder and search for “function wp_new_user_notification” string. Report back to me which file / plugin / theme has the function defined.
It overrides the default WP FUNCTION!

[Harry]

Hi,

The file use function is in wp-content/plugins/cloudwork-verifi/includes/shortcodes/registration-shortcode.php

and wp-content/plugins/cloudwork-verifi/includes/utility-functions.php

If you don’t need verify purchase code, please deactivate this plugin.

 

Best regards

 

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

1) I have not received an answer?

2) You have not yet understood the question?
I do not use this plugin he did not install on my site

To put it plainly: another plugin / theme or other has replaced the basic function wp to send new user information.

Question on: ?

This is your plugin that replaces the function “wp_new_user_notification”!

Another plugin of your theme replaces the function “wp_new_user_notification”!

Please perform a full text search on your complete plugin and theme folder and search for the string “function wp_new_user_notification”. Report me which file / plugin / theme has the defined function.
It replaces the WP FUNCTION by default!

Thank you

[Harry]

Hi,

Please make the question more clear?

1. The tab can’t implement now. Do you want have border around the knowledge base categories?

2. In our theme we don’t use any function “wp_new_user_notification”. I checked all recommend plugin have only plugin cloudwork-verify use this function. Please check other plugins installed on your site to know which plugin has this function.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hello,

1) I’m sorry I work on several sites at the same time
Yes, I would like to have a border around the knowledge base categories?

2) Okay, but how do I check the other plugins installed?

Best regards

[Harry]

Hi,

1, Please add below code to JanStudio > Theme Option > General Layout > Custom CSS

.kb-list-title {
	border-bottom: none;
	background: #002e5b;
	padding: 10px;
       margin: 0;
}
.kb-list-title a { color: #fff;}

.kb-list {
	border: 1px solid #ccc;
	padding: 15px;
	border-top: none;
}

2. It have away to download separate plugin to your computer and open code of plugin in editor and search.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

thanks dude

Why in the knowledge base below the article I have the title here?

“Similar products”

Nothing underneath

Attachments:

You must be logged in to view attached files.

[Harry]

Hi,

I checked on our demo it’s Related Articles section.

If you don’t want show this section, please add below code

.jas-kb-related {display: none;}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

Thank you

Simple question have you solved the problem with the modal on the connection?

[Harry]

Hi,

Sorry, the issue with modal on the connection still there and not fix.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

Author Foster, said in 2017 that the problem on the modal will be solved in the next update?
Why did we say that if we do not take it?

How to customize the default emails of WordPress without plugin?

I would like to know if it is possible to personalize the registration confirmation e-mail of a site user.

Once the user registers in Back-Office when we check Send password? Send this password to the new user on his e-mail address.
I would like to customize the mail with the logo of the site and below:

Hello NAME FIRST NAME,
We thank you for your registration request and ask you to receive your login details below, remember to change your password when you next login through the tab edit my account:
Identifier: TEST
Password: TEST
Log in to this URL to access your customer area:
http: //
Excellent visit.

All this without plug-in if possible.
Thank you in advance for your answers

cordially

[hostingames]

Hi,

Possible to have an answer thank you

[Harry]

Hi,

Sorry for late reply.

Please refer this topic https://wordpress.stackexchange.com/questions/15304/how-to-change-the-default-registration-email-plugin-and-or-non-plugin or http://www.wpbeginner.com/plugins/how-to-send-a-custom-welcome-email-to-new-users-in-wordpress/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

This reply has been marked as private.

[Harry]

Hi,

Please add the code to helpdesk-child > functions.php

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hi,

which code should we use?

Thank you

[Harry]

Hi,

Please try below code and change the fields of register form as you want

// Redefine user notification function
if ( !function_exists('wp_new_user_notification') ) {
    function wp_new_user_notification( $user_id, $plaintext_pass = '' ) {
        $user = new WP_User($user_id);

        $user_login = stripslashes($user->user_login);
        $user_email = stripslashes($user->user_email);

        $message  = sprintf(__('New user registration on your blog %s:'), get_option('blogname')) . "\r\n\r\n";
        $message .= sprintf(__('Username: %s'), $user_login) . "\r\n\r\n";
        $message .= sprintf(__('E-mail: %s'), $user_email) . "\r\n";

        @wp_mail(get_option('admin_email'), sprintf(__('[%s] New User Registration'), get_option('blogname')), $message);

        if ( empty($plaintext_pass) )
            return;

        $message  = __('Hi there,') . "\r\n\r\n";
        $message .= sprintf(__("Welcome to %s! Here's how to log in:"), get_option('blogname')) . "\r\n\r\n";
        $message .= wp_login_url() . "\r\n";
        $message .= sprintf(__('Username: %s'), $user_login) . "\r\n";
        $message .= sprintf(__('Password: %s'), $plaintext_pass) . "\r\n\r\n";
        $message .= sprintf(__('If you have any problems, please contact me at %s.'), get_option('admin_email')) . "\r\n\r\n";
        $message .= __('Adios!');

        wp_mail($user_email, sprintf(__('[%s] Your username and password'), get_option('blogname')), $message);

    }
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

This reply has been marked as private.

[Harry]

Hi,

Please try with below code

// Redéfinir la fonction de notification de l'utilisateur
if ( !function_exists('wp_new_user_notification') ) {
    function wp_new_user_notification( $user_id, $plaintext_pass = '' ) {
        $user = new WP_User($user_id);
 
        $user_login = stripslashes($user->user_login);
        $user_email = stripslashes($user->user_email);
 
        $message  = sprintf(__('Nouvelle inscription d\'utilisateur sur %s:'), get_option('blogname')) . "\r\n\r\n";
        $message .= sprintf(__('Nom d\'utilisateur: %s'), $user_login) . "\r\n\r\n";
        $message .= sprintf(__('E-mail: %s'), $user_email) . "\r\n";
 
        @wp_mail(get_option('admin_email'), sprintf(__('[%s] Enregistrement d\'un nouvel utilisateur'), get_option('blogname')), $message);
 
        if ( empty($plaintext_pass) )
            return;
 
        $message  = __('Salut,') . "\r\n\r\n";
        $message .= sprintf(__("Bienvenue à %s! Voici comment vous connecter:"), get_option('blogname')) . "\r\n\r\n";
        $message .= wp_login_url() . "\r\n";
        $message .= sprintf(__('Nom d\'utilisateur: %s'), $user_login) . "\r\n";
        $message .= sprintf(__('Mot de passe: %s'), $plaintext_pass) . "\r\n\r\n";
        $message .= sprintf(__('Si vous avez des problèmes, s\'il vous plaît contactez-moi à %s.'), get_option('admin_email')) . "\r\n\r\n";
        $message .= __('Cordialement!');
 
        wp_mail($user_email, sprintf(__('[%s] Votre nom d\'utilisateur et mot de passe'), get_option('blogname')), $message);
 
    }
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[hostingames]

Hello,

I will test, this code? your code but in the “functions.php” file of the child template? or I create a new file and add it to “/ wp-content / plugins /”?
And after the activity as a plugin

Thank you

[Harry]

Hi,

Please add the code to helpdesk-child > functions.php

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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