Home Forums Themes Support HelpDesk Need 2 knowledge base modules?

This topic contains 32 replies, has 2 voices, and was last updated by  Harry 2 months ago.

Viewing 15 posts - 1 through 15 (of 33 total)
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  • #19413

    Hi Foster,

    I’m talking about the message here; http://support.janstudio.net/forums/topic/we-need-2-knowledge-base-modul/

    To have the same thing, I have to install the plugin here? https://wordpress.org/plugins/echo-knowledge-base/

    Can you clone the original kb plugin in the theme?
    Send me the files you have edited, to have the same thing

    How can we make two different knowledge base working at the same time?

    please help…

    Thanks!

    #19565

    Hi,

    Why we received no response from you 3 days, 4 hours ago

    Thanks!

    #19587

    Hi hostingames,

    Sorry because miss your topic.

    Foster now in vacation.

    Please download attach plugin and replace plugin helpdesk-addon

    Best regards

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    #19589

    Hi,

    thank you dear friend

    Should I install the plugin here? https://wordpress.org/plugins/echo-knowledge-base/
    to make it work

    #19592

    Yes, you need install this plugin too to make it work.

    Best regards

    #19682

    Hello ,

    I see on the admin panel but, the model panel is not sizable.
    and post link error:

    I changed the permalink in the theme option, I’m also going to Settings> Permalink and I click save.

    I deactivate the plugin, to have a solution

    Thank you

    #19692

    I delete the plugin here https://wordpress.org/plugins/echo-knowledge-base/
    Because it does not work

    So I replace for nothing, the helpdesk-add-on plugin for the one you gave?
    Should we also remove the helpdesk-add-on plugin, to go back to the previous version?
    Or the version you sent can work without the plugin here? https://wordpress.org/plugins/echo-knowledge-base/

    So I do not have the previous version of the helpdesk-add-on plugin?

    #19694

    Hi,

    If you don’t use plugin https://wordpress.org/plugins/echo-knowledge-base/ please helpdesk-add-on plugin and reinstall in Appearance > Install plugins.

    Best regards

    #19701

    On the FAQ page, on accordion how to

    What I would like to do is, by clicking on a question it automatically closes the others that are open.?

    #19787
    This reply has been marked as private.
    #19804

    Hi,

    thanks a lot for your help

    Question: I delete the plugin here https://wordpress.org/plugins/echo-knowledge-base/

    What I would like to do is, only have this style here:
    Without having to install the plugin
    For the knowledge base,
    Why not integrate this for the next update?

    https://ps.w.org/echo-knowledge-base/assets/screenshot-2.jpg?rev=1750463

    #19835

    Hi,

    You mean the tab for knowledge base page?

    This style not attractive, we will integrate this feature for next update if have more than 5 requests.

    Best regards

    #19841

    1) YES I mean the tab for the knowledge base page?
    with the drawing
    Need to please

    2) Some other plugin our your theme is overriding the “wp_new_user_notification” function!

    Please do a full text search on your complete plugin & theme folder and search for “function wp_new_user_notification” string. Report back to me which file / plugin / theme has the function defined.
    It overrides the default WP FUNCTION!

    #19861

    Hi,

    The file use function is in wp-content/plugins/cloudwork-verifi/includes/shortcodes/registration-shortcode.php

    and wp-content/plugins/cloudwork-verifi/includes/utility-functions.php

    If you don’t need verify purchase code, please deactivate this plugin.

     

    Best regards

     

     

    #19862

    Hi,

    1) I have not received an answer?

    2) You have not yet understood the question?
    I do not use this plugin he did not install on my site

    To put it plainly: another plugin / theme or other has replaced the basic function wp to send new user information.

    Question on: ?

    This is your plugin that replaces the function “wp_new_user_notification”!

    Another plugin of your theme replaces the function “wp_new_user_notification”!

    Please perform a full text search on your complete plugin and theme folder and search for the string “function wp_new_user_notification”. Report me which file / plugin / theme has the defined function.
    It replaces the WP FUNCTION by default!

    Thank you

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